User administration

Description of user administration in the AV Portal.

Last adaptation to the version: 3.21.0 (10.2025)

New:

notempty

This article refers to a Beta version

All existing users with access to the AV Portal are displayed in the user overview. Users can be invited or edited here.

Caption	Description
Search	Search for specific strings in the Username, First Name, Surname, Email Address, Customer fields.
	Opens a menu where you can specify how many entries are displayed per page Filter: Show entries 25
Invite user	s.u.
Customer	links to the corresponding entry in the Resellerportal.
Status	activated / invited
Edit user	Opens the dialog to edit the user The following information can be modified later. Salutation First name Surname Email address Positions »Reseller Language German (Default)
	Send invitation again

Caption	Description
Salutation	Please select Mr. / Mrs. Users should be always* natural persons!*
First name
Surname
Email address
Positions	Each user can only be assigned one role. See Roles and Rights: Reseller Reseller (Technology) Customer AV-Portal only
Language	Language in which the AV Portal is displayed.

Read-only Dashboard

Activate	Creates a Read-Only URL for the Dahboard. The Dahboard is displayed with all information (except Expired invitations). Hostnames, Custom Labels License names and status information are displayed in the overview, without login required. Login is required to follow the links to hostnames and license names.
Deactivate	Disables the read-only link.
Regenerate	Deactivates the existing read-only link and creates a new link.
	Copies the read-only link to the clipboard.
QR Code	Shows the read-only link as QR code.

Overview of existing tokens or the option to generate access tokens for the Securepoint AV GraphQL API. The API documentation can be found here.

The token itself is displayed only once when created!
It cannot be viewed afterward!

Caption	Description	Overview of existing tokens
Name	Name of existing access tokens
Permissions	Access rights for this token
Add	Displays input fields to create a new access token
Add Access Token
Name Name	Name under which this access token is displayed in the overview
Query Licenses	When activated , allows querying individual and all licenses that the user has access to
Query Devices	When activated , allows querying individual and all devices that the user has access to
Query Infections	When activated , allows querying individual and all infections that the user has access to
Query Versions	When activated , allows querying the latest virus database and client versions
Use Subscriptions	When activated , allows using subscriptions to receive live data, such as infections on devices
Query Devices by License	When activated , allows querying devices associated with a license
Query Infections by Device	When activated , allows querying infections associated with a device
Add / Cancel	Creates the token or cancels the input
Access Tokens 1w5Kvar7WBU…	notempty This token is displayed only once after generation and cannot be retrieved afterward
	Copies the access token to the clipboard
Update User	Saves the input and returns to the token overview

Table settings

It can be configured which columns should be displayed in the device and license overview

Caption	Value	Description
Devices	Displayed by default: Hostname Custom designation Group IP address Domain Operating System Infections Most recent communication Status	The following columns are also available: Installed on Architecture Last transmission of the configuration Product Virus database
Licences	Displayed by default: Licence name Customer Expiration date Licence key Available activations In use Notify at	The following columns are also available: Group

The following information is required for a new user to be invited:

Invite user
Caption	Description
Salutation, First name, Surname, Email address	Personal data
Company	You can select the reseller account itself associated with this portal access or a customer associated with this reseller account. Make sure that the right company is selected. This assignment cannot be changed afterwards!
Positions	see below

notempty

After the invitation has been sent, the user has 24 hours time to accept the invitation and register.

notempty

When registering, a username and a password must be specified.

Send the invitation with the button Invite (bottom right)

The following roles with the respective authorizations are available for the users.

Positions	Customer	Licences	Downloads	Invoices	Tickets	AV Portal	AV Notifications
Reseller	Customer	Licences	Downloads	Invoices	Tickets	AV Portal	AV Notifications
Reseller	A user with this position has full access to the reseller and AV portal.
Reseller (Technology)	Customer	Licences	Downloads	Invoices	Tickets	AV Portal	AV Notifications
Reseller (Technology)	A user with this role has limited access to the reseller portal (no invoices, no licenses, no customers). In the AV portal, the user has full access.
Customer	Customer	Licences	Downloads	Invoices	Tickets	AV Portal	AV Notifications
Customer	A user with this role has limited access in the reseller portal (Only his invoices and licenses) and AV portal (Only his devices and licenses). If a user with the role customer is intended for an end customer, the correct company must be selected.
AV-Portal only	Customer	Licences	Downloads	Invoices	Tickets	AV Portal	AV Notifications
AV-Portal only	A user with this role does not have access to the reseller portal. In the AV Portal, the user has full access. If a user with the role AV-Portal only is intended for an end customer, the correct company must be selected.