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Azure Code Signing for updates to 3.4.16 or later
Last adaption: 01.2024
New:
  • Links to Microsoft's Knowledge Base updated
notempty
This article refers to a Resellerpreview
Access: https://my.securepoint.de Support Downloads


Preliminary note

As of version 3.4.16, the Securepoint Antivirus Pro installer is signed using a new procedure (Azure Code Signing), which Microsoft has made mandatory for antivirus products.


AV Update fails

If Securepoint Antivirus Pro, despite running the update does not display version 3.4.x or higher but continues to display 3.3.x, the update could not be performed.
The reason for this is presumably the lack of support for Azure Code Signing (ACS), which is already included in Windows 10 version 22H1.
The program acs_tool.exe from the download area of our reseller portal can help to find out if the installation of a Windows update can solve the problem.
Menu SupportDownloads Reiter Antivirus Pro x ACS Test Tool


Message: Your system is NOT compatible

Message of the ACS Test Tool

Error message: Your system is NOT compatible!
Your device is missing important security and quality fixes. Please run a Windows update.

The installed Windows lacks ACS support.
Please install the appropriate Windows update and then run the AV update again.

System KB-Update
Windows 11 KB5011493
Windows 10 21H2 KB5011487
Windows 10 21H1
Windows 10 20H2
Windows Server 2022 KB5011497
Other versions of Windows KB5022661
notempty
Windows versions with recent updates already have support for ACS (Azure Code Signing)


Message: Your system is compatible

Message of the ACS Test Tool

If no AV update is performed although the test tool reports that the system is compatible contact the support.