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Set up login for end customers
Last adaptation to the version: 1.24
New:
Last updated: 
03.2024
notempty
This article refers to a Resellerpreview


Note on Two-Factor Authentication

MS 1.24 2FA-fehlt InfoDialog-en.png
An information dialog with instructions on how to activate two-factor authentication.
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As of version 1.24, USP administrators are required to use two-factor authentication as an additional security measure. You should activate two-factor authentication in your user account before the release of version 1.24, otherwise the login to USP will be blocked until two-factor authentication is activated. From version 1.24, activation is also possible via the login screen.
Two-factor authentication must be activated by then.

Activation of two-factor authentication

The activation of two-factor authentication depends on the type of user account:

  • If the user account is linked to the reseller portal and the RSP label is visible on the user account, two-factor authentication is activated via the Resellerportal
  • If the user account only exists in the portal, it is activated via User options reset password
  • A redirection to the necessary 2FA activation takes place via the button Enable 2FA in the information banner
MS 1.22 2FA-E-Mail.png
Fig.1
  • The user receives the following e-mail
  • Click on the link here
MS 1.22 2FA Passwort-ändern.png
Fig.2
  • Enter a new password
  • Confirm the password with the Change password button
MS 1.22 2FA QR-Code.png
Fig.3
  • Enter the displayed TOTP code in an authenticator app or scan the displayed QR code with an authenticator app
  • The two-factor authentication activation process for the user is now completed














Login to the portal

MS 1.24 Login-en.png
MSP v1.5.3 Kundenauswahl-en.png

Only a few steps are necessary for end customers to log into the portal:

  • Assign the × admin role to an user in the customer's tenant.
    The permissions will then be assigned automatically.
    If necessary, create a new user as described in User Management.
  • Call up the login page for the Securepoint Mobile Security Portal.
  • Selection of the option Login with Securepoint Unified Security account
  • Login with
Tenant Domain can be found as part of the URL behind the word tenant. https://portal.securepoint.cloud/…-tenant-123456.sms-…123456.sms
Username
Password
Password forgotten? notempty
New as of: 1.24
This link opens a dialog that allows you to reset the password. A password reset email will be sent to the user.
  • The registration now takes place exclusively in the tenant of the assigned customer.
    No information about other customers of the reseller can be viewed.

  • Two-factor authentication

    notempty
    New as of:1.24
    Dialog for entering the TOTP

    After successfully entering the login data, an input dialog for the TOTP of the two-factor authentication appears.
    Once the TOTP has been entered correctly, the login to the portal takes place automatically.