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Roles and user rights assigned in the Securepoint reseller portal

Last adaption: 08.2026

New:
  • New role Partner search contact management
notempty
This article refers to a Beta version
Access: my.securepoint.de Resellerportal User Action

Roles and user rights assigned in the Securepoint reseller portal

Role
RSP User
RSP Customer
RSP Licensens
RSP Orders
RSP Invoices
RSP Downloads
RSP Tickets
RSP Partner search
Academy
spDYN Portal
Awareness Portal
AV Portal
verified Reseller ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • A user with this role has full access to the Reseller portal, the Academy and the Awareness portal
  • Verified resellers can only invite new users if they are also main users
Reseller (Technology) ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • The user can invite new users only if he is also a main user
  • The user can view but not change customer and licenses
  • The user has no access to orders and invoices
  • The user has access to the download portal and can create support tickets
  • The user has access to the academy
  • The user has access to the Awareness portal
end customer ×
User
()
Customer
()
Licensens
()
Orders
Invoices
Downloads
()
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • A user with this role can invite other users with the role end user or download only
    within his company, as long as he is main user
  • He can only view customers and licenses of his own company, but not change them
  • He has no access to orders and invoices
  • He has limited access to the download portal (no reseller price lists)
  • He cannot create tickets and has no access to the academy
  • The Awareness Portal (see role “Awareness”) can be accessed in full
Download only ×
User
Customer
Licensens
Orders
Invoices
Downloads
()
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • A user with this role can only access to the downloads (without reseller price lists).
AV-Portal only ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • With this role, access is exclusively granted to the AV Portal.
  • Once assigned, the user is automatically redirected to the AV Portal after logging into the Reseller Portal.
  • This role may override other assigned roles
academy users ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • A user with this role only has access to the academy.
spDYN manager  ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
The main user has the role rights administrator in spDYN by default.

A user with this role can do the following in the spDYN portal:

  • Assign this role to additional users
  • Assign the roles technician,Intelligent Cloud Shield administrator and viewer to other users in the company
  • Share hosts with other employees with the roles technician or viewer
  • Share hosts for company-wide editing
  • Create token
  • Change Intelligent Cloud Shield filter for hosts

Access to spDYN ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
()
Awareness
AV Portal
All users have this role by default

A user with this role can do the following in the spDYN portal:

  • View hosts that a shared for company-wide editing
  • Act according to the user rights assigned to him by a rights manager in spDYN
Awareness  ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
A user with this role is able to do the following in the Awareness Portal
within its' assigned company:
  • Create and modify user data
  • Start and end simulations
  • Configure e-learning
  • View evaluations
Partnerfinder contact maintenance ×
User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
With the role partnerfinder contact maintenance it is possible in the reseller portal:
  • to deposit new contacts for the partnerfinder at the Securepoint homepage
  • revise existing contacts and also delete them
User Inviter ×

NN ×

User
Customer
Licensens
Orders
Invoices
Downloads
Tickets
Partner search
Academy
spDYN Portal
Awareness
AV Portal
  • With this role, other users can be invited
  • This role must be assigned in combination with another role
  • This role cannot be assigned together with the 'End Customer' role


Legende:

Full access incl. paid options if applicable
Create only if user is also main user
Read only permission
() () Limited authorization
No access
unchanged

  • The main user is the first user created for a company
  • The main user can transfer this role:
    Resellerportal Users / Username / User information / Actions Drop primary user