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Description of user administration in the reseller portal
Last adaption: 09.2022
New:
  • New roles:
    • Rights administrator in spDYN (by default: the main user).
    • Access to spDYN (by default: every user)
    • Awareness

Previous versions: -



User Administration

Benutzerverwaltung


Here, all users are displayed.
New users can be invited and existing ones can be edited.
Clicking on the user name takes you to the display of user details.
A crown shows the primary user of the respective company.
Clicking on the company name takes you to the customer management of the company to which this user account is assigned.


Invite User

 Invite User


Only available to the respective primary user of a company

Information required for an invitation: Email address and role.


Caption Input Description
Email    @ Please select  For security reasons, only e-mail domains that have been specified as the e-mail domain of an e-mail address for the reseller himself or a customer assigned to him can be selected.
  • Free-Mail addresses cannot be used. The mail domain must be uniquely assignable to a reseller or customer.
  • Role Please select Each role contains certain rights, the further down in the list, the more limited the rights. Only primary users can invite other users. Only the same or smaller rights than the own rights can be granted.




























    Role
    RSP User
    RSP Customer
    RSP Licensens
    RSP Orders
    RSP Invoices
    RSP Downloads
    RSP Tickets
    Academy
    spDYN Portal
    AWP Manager Portal
    verifyed Reseller
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • Ein Benutzer mit dieser Rolle hat vollen Zugriff auf das Reseller-Portal, die Akademie und das Awareness Plus Manager Portal
    • Er kann neue Benutzer nur einladen, wenn er auch Hauptbenutzer ist
    Reseller (Technology)
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can invite other users. He can view customers and licenses, but cannot change them. He has no access to orders and invoices. He has access to the download portal and can create support tickets. He has access to the academy.
    final customer
    User
    ()
    Customer
    ()
    Licensens
    ()
    Orders
    Invoices
    Downloads
    ()
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can invite other users if he is the priamry user. He can only view customers and licenses of his own company, but not change them. He has no access to orders and invoices. He has limited access to the download portal (no reseller price lists). He cannot create tickets and has no access to the academy.
    Download only
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    ()
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can only access to the downloads (without reseller price lists).
    academy Users
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role only has access to the academy.
    spDYN manager
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    Der Hauptbenutzer hat per Default die Rolle Rechteverwalter im spDYN

    Ein Benutzer mit dieser Rolle kann im spDYN-Portal:

    • weiteren Benutzern diese Rolle zuweisen
    • anderen Firmenbenutzern im spDYN-Portal die Rollen Techniker, ICS-Verwalter und Betrachter vergeben
    • Hosts mit anderen Mitarbeitern mit den Rollen Techniker oder Betrachter teilen
    • Hosts zur firmenweiten Bearbeitung freigeben
    • Token erstellen
    • ICS-Filter für Hosts ändern

    Zugriff auf spDYN
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    ()
    Awareness
    Alle Benutzer verfügen per Default über diese Rolle

    Ein Benutzer mit dieser Rolle kann im spDYN-Portal:

    • Hosts sehen, die zur firmenweiten Bearbeitung freigegeben sind
    • entsprechend der Benutzerrechte, die ihm von einem Rechteverwalter im spDYN zugeteilt wurden agieren
    Awareness
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    Ein Benutzer mit dieser Rolle kann im Awareness Plus Manager Portal
    innerhalb der ihm zugeordneten Firma:
    • Nutzerdaten anlegen und verändern
    • Simulationen starten und beenden
    • E-Learning konfigurieren
    • Auswertungen einsehen


    Legende:

    Voller Zugriff inkl. ggf. kostenpflichtiger Optionen
    Erstellen nur, falls Benutzer auch Hauptbenutzer ist
    Nur Leseberechtigung
    () () Eingeschränkte Berechtigung
    Kein Zugriff
    Account Name Please select The reseller himself or a company assigned to him can be selected.
    An end customer can select his own company or subordinate companies.


    Send the invitation email with Invite

    A confirmation will appear.
      Invitation sent!
    Your invitation has been successfully sent to the email address example@anyideas.de . The invited user must follow the instructions in the email to successfully register in the reseller portal. The registration link is valid for 7 days.

    The user receives a mail with a link to register in the reseller portal.

  • The link is valid for 7 days.


  • RSP v.3.13.5 Benutzer erstellen-en.png

    Create User

    If the invited user follows the link in the email, he can register in the reseller portal after entering all the required data.

  • Once created, the user name can no longer be changed.
  • The password must be at least 6 characters long.
  • The user is now registered and can act according to the role assigned.


    Display user information

    Display the user information:

    Caption Description
    Username: Once created, the user name can no longer be changed.
    Name: Full Name
    Email: assigned email address
    Email (Invoice): Email address to which invoices are sent
    Distributor Securepoint
    Assigned company: Company to which this user account is assigned
    Customer number: Customer number of the assigned company assigned by Securepoint
    Role: Permission settings
    Notification settings Shows when a notification is sent when a license expires.
    Subscribed newsletter Shows which newsletters are subscribed. With link to the newsletter administration

    Analysis

    Analysis

    Links to the Evaluations button in the customer entry on the Customers x
    Download for invoice overviews (how many devices on which licenses). No payment information (amounts, bank details etc.) will be transmitted.

    Activate Mobile Security License

    Activate Mobile Security License

    Zeigt eine Übersicht der zugeordneten Kunden mit der Möglichkeit Mobile Security Lizenzen zu aktivieren bzw. die Lizenz anzuzeigen (und dort die Lizenz ggf. zu löschen oder das Portal Mobile Security aufzurufen)

    {{pt3|RSP_v3.16_Benutzer_Mehrfaktor-en.png | |

    Two-factor authentication

    Manage two-factor authentication


  • Displayed only for logged in user
  • Only available for resellers

  • Fallback solution


    In order to use multi-factor authentication, a mobile / cell phone number or a TAN list is required as fallback solution.

    Mobile number
    If necessary, one-time codes are sent via SMS to this number.

    There are a maximum of three attempts in a row
    A new trial is added per week until the maximum number is reached again.

    DE-49    Your mobile number Enter the mobile number with country code
    Verify Checks the number by sending a sms.
    Code    Save Enter the code that was sent by sms and save.
    For security reasons the password of the current user must be entered again!
    A confirmation will be sent.
     Mobile number
    Your mobile number has been saved
     Success
    Your password has been verified
    Delete A registered and verified mobile number can be removed with "Delete".



    TAN List
    Generate TAN list Creates an individual TAN list for printing in a separate window.
  • Please note: This list cannot be displayed again
  • When creating a new list, an existing list becomes invalid at the same time
  • Tan list generated It shows how many tans are still available on the list.
    or
    if the procedure is not enabled.
    Delete TAN list Deletes an existing TAN list and thus deactivates this procedure.

    A prompt appears for security reasons: Do you really want to delete your TAN list?  OK

    and password query of the current user. {ic
  • If no mobile number is stored, the two-factor authentication is deactivated.


  • If a fallback solution is to be used during login, you can click the {spc

    Depending on the configuration, you can now

    • enter a Tan xxxx (the complete Tan can be inserted with copy&paste)
    •  request SMS



    WebAuthn

    By means of the Webauthn method hardware tokens, such as eg. USB security keys, are registered as an additional factor. This is an extremely convenient way of multi-factor authentication - a maximum of one button on the stick must be pressed.
    {Hint

    Aktiv when a WebAuthn token is stored


    Manage WebAuthn

    Action Description
    Add Register a new key An enabled WebAuthn token is automatically detected and added.
    RSP v3.16 Benutzer Mehrfaktor webauthn-en.png
    The name of a key can be changed
    Identify When the token is activated, the key is marked



    Login with WebAuthn in the reseller portal

      Log in Enter
    username
    password

    Please insert the security key and
    if available, press the button.

      Log in

    An additional prompt for the hardware token (security key) appears. Continue even if hardware token is missing.

    If a hardware token has been recognized, you get to the start page of the selected portal

     Optionen anzeigen If there is no access to the hardware token, a fallback solution can now be selected.
    • Depending on the configuration, you can now
      • xxxx} enter a tan (the complete tan can be inserted with copy&paste)
      • or you can klick   request SMS




    TOTP

    With the TOTP procedure (time based onetime password), one-time passwords can be generated on the smartphone with corresponding apps, for example. The generated passwords are only valid for a very short period of time and must be entered manually in the appropriate field.

    TOTP

    Step 1 - Requirements For initial configuration:

    After OTP authentication has been activated for the account, a valid one-time password is always required to log in to the website. If the key generator is lost, access to the account is only possible via a fallback solution! A supported OTP app is required for a smartphone (for example, the Google Authenticator:   iOS /   Android) The OTP function is only activated with the last step. If you close the wizard before, your account will not be changed.

    Understood, continue.
    If OTP has already been configured before, it must be deactivated first.

    Are you sure you want to deactivate OTP authentication for this account? You must enter two consecutive generated OTP passwords.


    Code 1 123456
    Code 2 654321
    Deactivate OTP login
    Step 2

    To create the shared secret, enter your password in the field below and press "Create QR Code".

    Current password    

    Create QR Code
    Step 3

    Scan the following QR code with a supported application on your smartphone

    OK, scan successful
    Last step

    Enter two consecutive generated OTP passwords.


    Code 1 123456
    Code 2 654321

    Activate OTP Login

    If the operation successful was the user automatically logged out and a message appears: Your account has been successfully activated for the use of OTP passwords. Please log in again now. You will be asked for an OTP password. Press OK to go to the login screen.
    A login must now be done with the TOTP token.

    If the codes were not entered correctly a message will appear: Your account could not be activated for the use of OTP passwords. Please try again later.


    Drop primary user

    Drop primary user

    You can drop your role as the primary user of the company xyz here. The primary user can not be changed by other users of the company.

    Username: logged-in user All other users can be selected and turned into primary users.

  • The new primary user cannot assign higher rights than he has.

  • Edit user

     Edit user

    Caption Description
    Username: Einmal angelegt, lässt sich der Benutzername nicht mehr ändern
    Email: assigned email address
    Salutation Miss / Mister (Used e.g. for notifications and in the newsletter.)
    First name
    Last name
    Notification settings Shows when a notification is sent when a license expires.
    Role: Permission settings




























    Role
    RSP User
    RSP Customer
    RSP Licensens
    RSP Orders
    RSP Invoices
    RSP Downloads
    RSP Tickets
    Academy
    spDYN Portal
    AWP Manager Portal
    verifyed Reseller
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • Ein Benutzer mit dieser Rolle hat vollen Zugriff auf das Reseller-Portal, die Akademie und das Awareness Plus Manager Portal
    • Er kann neue Benutzer nur einladen, wenn er auch Hauptbenutzer ist
    Reseller (Technology)
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can invite other users. He can view customers and licenses, but cannot change them. He has no access to orders and invoices. He has access to the download portal and can create support tickets. He has access to the academy.
    final customer
    User
    ()
    Customer
    ()
    Licensens
    ()
    Orders
    Invoices
    Downloads
    ()
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can invite other users if he is the priamry user. He can only view customers and licenses of his own company, but not change them. He has no access to orders and invoices. He has limited access to the download portal (no reseller price lists). He cannot create tickets and has no access to the academy.
    Download only
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    ()
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role can only access to the downloads (without reseller price lists).
    academy Users
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    • A user with this role only has access to the academy.
    spDYN manager
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    Der Hauptbenutzer hat per Default die Rolle Rechteverwalter im spDYN

    Ein Benutzer mit dieser Rolle kann im spDYN-Portal:

    • weiteren Benutzern diese Rolle zuweisen
    • anderen Firmenbenutzern im spDYN-Portal die Rollen Techniker, ICS-Verwalter und Betrachter vergeben
    • Hosts mit anderen Mitarbeitern mit den Rollen Techniker oder Betrachter teilen
    • Hosts zur firmenweiten Bearbeitung freigeben
    • Token erstellen
    • ICS-Filter für Hosts ändern

    Zugriff auf spDYN
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    ()
    Awareness
    Alle Benutzer verfügen per Default über diese Rolle

    Ein Benutzer mit dieser Rolle kann im spDYN-Portal:

    • Hosts sehen, die zur firmenweiten Bearbeitung freigegeben sind
    • entsprechend der Benutzerrechte, die ihm von einem Rechteverwalter im spDYN zugeteilt wurden agieren
    Awareness
    New as of 05.2022
    User
    Customer
    Licensens
    Orders
    Invoices
    Downloads
    Tickets
    Academy
    spDYN Portal
    Awareness
    Ein Benutzer mit dieser Rolle kann im Awareness Plus Manager Portal
    innerhalb der ihm zugeordneten Firma:
    • Nutzerdaten anlegen und verändern
    • Simulationen starten und beenden
    • E-Learning konfigurieren
    • Auswertungen einsehen


    Legende:

    Voller Zugriff inkl. ggf. kostenpflichtiger Optionen
    Erstellen nur, falls Benutzer auch Hauptbenutzer ist
    Nur Leseberechtigung
    () () Eingeschränkte Berechtigung
    Kein Zugriff
    Email (Invoice): Email address to which invoices are sent
    Status Active A deactivated user can no longer log in.