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FAQ

Last adaption: 05.2022

notempty
This article refers to a Beta version
-

General

  • What is spDYN?

    What is spDYN?
  • Answer

    spDYN is a service with which machines that only have a dynamic IP can be made accessible by hostname. This makes administration and VPN dial-in possible, for example, without having to first obtain the current IP address on site.


  • IPv6

    Does the server support the use of IPv6 addresses?
  • Answer

    The server also accepts updates from IPv6 addresses. The prerequisite is that an AAAA record has been created for the respective host name. More information about this can be found in the article host management


  • Update-URL

    What is the update URL?
  • Answer

    The update server is accessible via port 80/tcp (plaintext HTTP), as well as on port 443/tcp (HTTPS). If the client supports it, we recommend using the HTTPS server, as the access data is not transmitted unencrypted here.


    The IPv4 update URL for spDYN is: update.spdyn.de/nic/update?hostname=<domain>&myip=<ipaddr>
    The IPv6 update URL for spDYN is: update.spdyn.de/nic/update?hostname=<domain>&myip=<ip6addr>


  • Update-Token

    What is an update token?
  • Answer

    An update token is a special password that allows updating only the host for which it was generated. More information can be found in this article.


  • $SOMEOS

    Does Securepoint offer an update client for $SOMEOS?
  • Answer

    We only provide the DynDNS update server. All Securepoint- and Terra- firewalls support the use of spDYN.de by default.


  • Let's encrypt

    Let's encrypt Certificate creation
  • Answer

    Let's encrypt limits the number of newly created certificates per 2nd level domain and time unit. If this limit is reached, the following error message is returned:
    Error: urn:acme:error:rateLimited :: There were too many requests of a given type :: Error creating new cert :: Too many certificates already issued for: $SOMEDOMAIN

    To relax this limit, an entry in the public-suffix-list has been requested.
    The current status of the request can be viewed here.


    User and hosts

  • More hosts

    How can more than 5 hosts be managed from one account?
  • Answer

    Initially, up to 5 hosts can be managed on one user account.

    Once this number is reached, additional hosts can be requested.
    This is done by clicking the Request more hosts button.

    Reseller portal accounts can manage 200 additional hosts



  • Move hosts

    Can a host be moved to a different account?
  • Answer

    Yes, this option is available now. Information on this can be found under Move host


  • Forgot username/mail address

    Forgot username/mail address
  • Answer

    For data protection reasons we do not have the ability to give out the username and/or the mail address.


  • No access to the registered email address

    No access to the registered email address
  • Answer

    If the access to the registered email address is no longer available, but the access to the spDYN user account is still possible, the hosts can be moved to a new account. This allows the hosts to continue to be administered without restriction. More information in our Wiki article Move host in spDYN.


  • Deleted hosts

    Where are the deleted hosts stored?
  • Answer

    Under "Show host" the option "Show deleted hosts" can be selected.