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Conversion version from 2.5.24 to UMA NG


New article about the version 2.9.9.3 (09.2020)

Information

An upgrade from version 2.5.24 to UMA NG v3.x is not directly possible due to technical restructuring. Therefore, a conversion version was developed, with which the upgrade can be performed.


Preparations

Removing the Transparent Mode

The transparent mode is no longer available in UMA NG.
The HUB mode must be configured instead.
This can also be configured in step 4 of the upgrade wizard.


Access is only available via eth0

In previous versions up to UMA 2.5.24 the interfaces were bridged.
It was therefore irrelevant whether access was via eth0 or eth1. The eth1 interface is deactivated as of UMA v2.9.9

Access to the UMA as of v2.9.9 is exclusively possible via eth0

You should check which interface is used before the conversion.

  • Log in as admin on the console
    • via SSH with username (admin) and password (before Start SSH-Daemon in the menu Administration Maintenance System section Remote Login)
    • directly at the appliance (only admin password)
  • execute ip a
  • Result contains:
    • eth0: [...] state UP [...] : Interface eth0 is used. All is well
    • eth0: [...] state DOWN [...]: The interface must be changed mandatory.




Start of Version 2.9.9.x

  • During the update, conversion and upgrade to version 3.x a reboot is necessary several times.
  • During the conversion the user interface is not accessible.
  • The conversion can take several hours to days.
    Depending on the structure (fragmentation on the hard disk or in the raid) and hardware, between 20GB and over 50GB / hour are processed.
    1TB Mail archives -> 17h - 52h.(All information is for orientation only and is not binding.)
    • Provide the conversion version:
      • For VMs:
        • Download version 2.9.9.x from the Reseller portal as an ISO image (1st entry).
        • Insert .iso into the virtual drive and
        • Restart the appliance:
          Administration/ Maintenance / Section System / Button Restart Device
      • for hardware appliances
        • Download version 2.9.9.x from the Reseller Portal as a USB image (2nd entry)
        • Create a bootable USB storage device
          For this purpose, you can use our imaging tool from the reseller portal in the download area at Tools.
        • Connect USB stick with the boot image and
        • Restart Appliance:
          Administration/ Maintenance / Section System / Button Restart Appliance
        • It should automatically boot from the USB memory device
          When booting, press Del or F2 and select USB stick as boot drive
    • Read license conditions, confirm and choose option < Upgrade >
    • Confirm the message Upgrade done with < OK >. Appliance restarts.
    • Registration at the web interface
    • Confirm license agreement and privacy policy
    • Complete the update (to v2.9.9.x) and restart
    • Re-Login after restart
    • Download next firmware
      This ensures that the converted data can be used. Version 2.9.9.x is exclusively intended for conversion.
      If no firmware update for UMA NG v3.x can be found here, the previous version can be restored in the Maintenance tab section Firmware Version.
    • Users will not have access to the database during the upgrade
    • If a current version 3 has been successfully downloaded, the conversion can be started.
    Step-by-step.png
    Licence conditions, continue with < Continue >
    Licence conditions, continue with < Continue >
    Accept license conditions with < Yes >
    Accept license conditions with < Yes >
    Confirm the message "A former installation was found..." with the option < Uupgrade >.
    Confirm the message "A former installation was found..." with the option < Uupgrade >.
    Confirm the message Upgrade done with < OK >. Appliance restarts. Registration at the web interface
    Confirm the message Upgrade done with < OK >. Appliance restarts.
    Registration at the web interface
    New login interface
    New login interface
    License Agreement
    License Agreement
    Privacy policy
    Privacy policy
    Restart after successful update
    Restart after successful update
    Auto-Logout
    Auto-Logout
    New login interface
    New login interface
    Download firmware update for version 3.x
    Download firmware update for version 3.x
    Message in the user interface during the upgrade
    Message in the user interface during the upgrade
    Launch Upgrade Wizard
    Launch Upgrade Wizard






    Preparing and starting the conversion

    Upgrade wizard

    1. Information
    2. Confirm backup
    3. Smarthost for status messages during the conversion
    4. Configure HUB mode
    5. Check global archive rules
    6. Mail address for report
    7. Start conversion
    • After successful conversion the upgrade to version 3 can be performed
    • If the restart was successful, the new firmware is saved as a permanent boot version. This requires another reboot.
    Step-by-step.png
    Information
    Information
    Confirm backup
    Confirm backup
    Smarthost for status messages during the conversion
    Smarthost for status messages during the conversion
    Configure HUB mode
    Configure HUB mode
    Check global archive rules
    Check global archive rules
    Mail address for report
    Mail address for report
    Start conversion
    Start conversion
    The conversion was successfully completed.
    The conversion was successfully completed.
    Point of no return!
    Point of no return!
    After successful conversion the upgrade to version 3 can be performed
    After successful conversion the upgrade to version 3 can be performed
    A reboot is required
    A reboot is required
    To commit the upgrade as a future boot version, you must press Finalize Update
    To commit the upgrade as a future boot version, you must press Finalize Update







    Error messages

    UMA v2.9.9 Konvertierungsfehler SID.jpg

    Conversion completed with error message

    It is possible that errors occurred, but the conversion could still be completed.
    A common reason is, for example, a missing SID in the header
    This email never received an archiving SID and was therefore not archived correctly.
    An archiving was now carried out provisionally without a timestamp in the LTA.
    The conversion can be completed with the button Continue.

    UMA v2.9.9 Konvertierungsfehler abbruch.png

    Termination of the conversion

    In rare cases it can happen that the conversion terminates without result.
    In this case our support should be contacted to find solutions.

    If there is no possibility of conversion, it is possible to import a backup from UMA 2.5.x directly into UMA NG v3.
    This process is much faster than the conversion, but the timestamp and therefore the evidence value is lost. The prescribed archiving according to GoBD is still guaranteed.