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Verwalten von E-Mails im User-Interface der UTM
Last adaptation to the version: 12.6.0
New:
  • Neuer Abschnitt: Tags
  • Screenshots aktualisiert
  • Updated to Redesign of the webinterface
Last updated: 
02.2024
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This article refers to a Resellerpreview

10.2022

Access: https://url.firewall.individuell  E-Mail Verwaltung  E-Mail Statistiken

Introduction

The UTM's email section stores emails that

  • are in quarantine due to a mailfilter rule
    or
  • whose content has been captured by the URL filter.

Features:

  • Listing of which emails are in quarantine
  • If applicable: list of which emails were delivered
  • View quarantined emails
  • Download attachments
  • Redeliver emails
  • Statistics
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Especially the possibility to resend emails requires a very conscientious check if these emails are free of unwanted malicious code!
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Regular users are shown only emails from their own mailbox.
Mailfilter administrators have access to all mailboxes here.


The configuration for this must be done in the admin interface under the Applications Mailfilter menu.
There, in the
Settings
tab, you can configure whether unobjected emails
with meta information only
   are also listed here(Save all email transactions), how long emails are kept here, with what replacement text criticized content, URL and viruses are replaced and when a spam report is sent.





























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Login to the user interface

  • The user login to the user interface is called up via the IP address or URL of the UTM, possibly followed by a port specification
  • Depending on the assigned permissions, various functions are made available
  • Click on the corresponding tile to access the desired function

Configured Port Example call with IP Example call with URL
Default 443 i.e. https://192.168.175.1 i.e. https://utm.ttt-point.de
Port changed bei administrator
Menu: Network / Appliance Settings / Appliance Settings / Webserver / User Webinterface Port
  
4443 i.e. https://192.168.175.1:4443 i.e. https://utm.ttt-point.de:4443


The responsible admin must provide the IP address or domain name and, if necessary, the port for the user web interface

After entering the IP address, the user login page of he Securepoint UTM is loaded. The login credentials are entered there.

Value Description UTM-v12.2.3-Benutzer-Login-OTP-en.png
The login window User Login with the two and the optional third input box.
User Username
Password The associated password
OTP Code
Optional
If this input box is displayed, a one-time password (OTP) must be entered
The one-time password (OTP) is an authentication mechanism that provides additional security when a user logs in.
  
  • The code to create OTPs must be supplied by the administrator
  •  Login You can log in to the user interface by clicking on this button after entering all login data correctly.



    E-Mail Verwaltung

    Filteroptionen

    [–] Filteroptionen

    This area displays an overview of all quarantined emails. The emails can be filtered or sorted by their user, sender, recipient, date of receipt, subject and labeling (click on the respective column header).

    Caption Value Description E-Mail Verwaltung UTMuser@firewall.name.fqdn UTM v12.6.1 UI E-Mails Mailbox-en.pngÜbersicht der Filteroptionen in der E-Mail Verwaltung bei Standardeinstellungen
    User: Alle No restriction
    User missing Shows only emails without user
    ann Only shows emails to the selected sender.
    In this case all emails from ann@anyideas.de.
    Sender: All No restriction
    Sender missing Shows only emails without sender
    root@cybermail.local Only shows emails to the selected sender.
    In this case all emails from root@cybermail.local.
    Recipient: All This filter is used to filter the mails according to the selected recipient.
    Recipient missing Shows only emails without recipient
    ann@fnub81.de Only shows emails to the selected recipient.
    Von:     The display can be limited to a date or a time frame.
    A click into the respective field opens a calendar with selection dialog.
    Bis:     The display can be limited to a date or a time frame.
    A click into the respective field opens a calendar with selection dialog.
    Subject:     The emails are filtered according to the entered subject
    Labeling:     Zeigt E-Mails mit der ausgewählten Markierung an. Es können auch mehrere Markierungen ausgewählt werden.
    »Aktion:Abgelehnt »Aktion:Nicht abgelehnt »Aktion:Akzeptiert »Aktion:Nicht akzeptiert »Aktion:Anhang heruntergeladen »Aktion:Kein Anhang heruntergeladen »Aktion:Erneut zugesendet »Aktion:Nicht erneut zugesendet »Aktion:Gefiltert »Aktion:Nicht gefiltert »Aktion:Markiert »Aktion:Nicht markiert »Aktion:Quarantäne »Aktion:Nicht quarantänisiert »Aktion:Temp-Quarantäne »Aktion:Nicht in Temp-Quarantäne »Aktion:Verworfen »Aktion:Nicht verworfen »Grund:Spam »Grund:Kein Spam »Grund:Virus »Grund:Kein Virus »Protokoll:Mail-Connector »Protokoll:Kein Mail-Connector »Protokoll:POP3 »Protokoll:Kein POP3 »Protokoll:SMTP »Protokoll:Kein SMTP

    E-Mail Übersicht

    Beispielhafte Darstellung einer gefilterten Mail in der E-Mail Verwaltung.

    In the user management, the administrator can configure under Authentication User  Area Mailfilter whether downloading or forwarding (resending) of attachments or emails is allowed for the user or not.

    In the table header and on the far left of each mail is a checkbox .
    If the checkbox in the table header is clicked  , all emails in the table that can be redelivered (emails that have not been discarded, rejected or already accepted) are selected.
    Alternatively, the respective emails can also be selected differently using the checkbox to the left of each email.

    Afterwards, the emails highlighted in this way can be sent using the button on the left under the table Send again.




    Email details

    Email details UTMuser@firewall.name.fqdn Erneut zusenden UTM v12.6.1 UI Mailquarantäne E-Mail Details-en.png The screenshot shows an email with two attachments, one of which contains a (test) virus.
    In the user administration the following permissions have been configured by the administrator under Authentication User  Area Mailfilter:
    Allow download of the following attachments: Quarantined but not filtered
    Allow forwarding of the following emails: Quarantined and/or filtered
    If you wish to read a filtered out mail in the quarantine box, click on the 'Open email' button. A new window will open with the content of the opened email. Refer to the figure.

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    If the mouse is hovered over the attachment, a text box appears with further information about this attachment. Besides the name and the MIME type of the attachment, a short info about the attachment is also displayed. Additionally, it informs whether the user is authorized to open this attachment.
    UTM-v12.2.3-Anhänge-Hover-en.png
    The displayed hover text box at the attachment of the sample email No Viral infection 2! from viral@anyideas.de. The left attachment is downloadable for the user, but the faded right attachment is not.



    Tags

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    New as of: v.12.6.0
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    Um Tags nutzen zu können, benötigt der Benutzer die Gruppenberechtigung Ein Mailtag Administrator. Dies muss vom Administrator konfiguriert werden.

    E-Mails können mit selbsterstellten Tags markiert werden. Dieser Wiki-Artikel beschreibt, wie Tags erstellt werden.
    Jede neue E-Mail wird dann überprüft, ob diese Ähnlichkeiten mit der E-Mail mit dem zugewiesenen Tag aufweist. Entsprechend erhält dann auch die neue E-Mail diesen Tag.
    Über die Schaltfläche wird ein Dialog geöffnet, indem eine E-Mail mit einem Tag versehen werden kann.

    Caption Value Description Tag UTMuser@firewall.name.fqdnE-Mail Verwaltung UTM v12.6.1 UI E-Mail-Verwaltung Tag-en.png
    Tag:     Eine Liste der erstellten Tags. Es kann lediglich ein Tag ausgewählt werden.
    Description:     Die Beschreibung vom oben ausgewählten erstellten Tags wird eingefügt.
    Mit der Schaltfläche wird der ausgewählte Tag übernommen.

    Resend email/s

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    Um E-Mail/s erneut versenden zu können, benötigt der Benutzer eine Mitgliedschaft in einer Gruppe, die das Weiterleiten von E-Mails erlaubt. Dies muss vom Administrator konfiguriert werden.

    Erneut zusenden UTMuser@firewall.name.fqdnE-Mail Verwaltung Erneut zusenden UTM-v12.6.1-Mail-Erneut-zusenden-Auswahl-en.pngBesides the default setting Original recipients, the possible other recipients are also displayed Resend is available for emails with the tag:

    • Filtered
    • Quarantine

    Emails that have been discarded, rejected or already successfully delivered cannot be redelivered.
    An opened email can be resend individually or several highlighted emails can be resend at the same time. After clicking the Send again button, the following dialog appears: Under Recipients:, Original recipients is selected by default. Then all selected emails or the opened email will be send to their original recipients.
    Alternatively, a specific arbitrary e-mail address is selected. Then a delivery is made to this selected recipient.
    After selecting the recipient, click Send againSend again to confirm the operation.

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    It must be ensured that resend emails are free of unwanted malicious code.
    These emails do not pass through the mailfilter again.



    Statistics

    Statistics UTMuser@firewall.name.fqdn UTM v12.6.1 UI E-Mails Statistiken-en.pngExample statistics The statistic shows a temporal overview of all emails for 30 days. These mails are categorized according to their tags.

    Mailfilter administrators can select here whether they want to display statistics about all users or only for a specific mailbox.