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Secure connection to Apple devices with a new Apple Push certificate
Last adaption: 12.2023
New:
  • Layout adjustment
notempty
This article refers to a Resellerpreview

Access: portal.securepoint.cloud  Mobile Security Settings

Requirement

To manage Apple devices, an Apple Push certificate is required.

  • The certificate establishes a trusted connection between the Securepoint Unified Security Portal and Apple devices
  • The certificate must be renewed annually
  • This article describes the first time setting up a certificate that secures communication to iOS and iPadOS devices.
  • notempty
    The process of adding and of renewing a push certificate differs only marginally, but has serious consequences. Please refer to the article on Renew.



    Add Apple Push Certificate

    Calling the dialog for creating an Apple Push Certificate in the Securepoint Unified Security Portal at:
     Mobile Security Settings section  Apple Push Certificate
    Caption Description MS v1.6.5 Einstellungen ApplePush none-en.png
    Fig.1
     Add Adds a new Apple Push certificate.
  • If Apple devices are already linked to the MDM, they lose contact with Securepoint Mobile Security and must be re-enrolled.
  • Download of the Certificate Signing Request

    Caption Description MS v1.6.5 Einstellungen Push generieren.png
    Fig.2
    Generation of an Apple Push Certificate
     Download file Downloads a "certificate signing request" file (.csr)
    This is provided by the Securepoint portal and is required in the next step.
    Call Apple Push Certificate Portal

    Log in to the Apple Push Certificates portal

    Log in to the Apple portal
    A separate AppleID should be used for each customer.
    Securepoint recommends the following sheme: mdm.Customer@appleid.com or mdm.Customer@gmail.com.
    AppleID anmelden.png
    Fig.3

    Create the certificate

    Caption Description Apple Push Portal.png
    Fig.4
    Create a Certificate With the button Create a Certificate the assistant for the creation of a push certificate is called up
    Notes A short description to distinguish different push certificates Apple Push Portal mit csr.png
    Fig.5
    Browse This button selects the Certifitcate Signing Request (*.csr file) previously downloaded from the Securepoint Portal
    Upload Uploads the *.csr file to the Apple Portal.
    This automatically creates an Apple Push certificate.

    Download of the Push Zertifikates

    Caption Description Apple Push Portal Confirmation.png
    Fig.6
    Download of the Apple Push Certificate
    Download Downloads the Apple Push certificate in *.pem format

    Upload of the push certificate at Securepoint

    Caption Description MS v1.6.5 Einstellungen fertig.png
    Fig.7
    mdm.customer@appleid.com Apple ID used to create the certificate.
    This field should be used to note which Apple ID was used.
  • To this email address, the Securepoint Mobile Security Portal sends an email 4 weeks before the certificate expires with a request to renew the certificate.
    notempty
    Please be sure to read the separate article Renew Apple Push Certificate.
  •  Upload certificate
    (see Fig.2., Step 4)
    Uploads the Apple Push certificate in the Securepoint Mobile Security Portal.
    Alternatively, it can also be dragged and dropped into the window.
    Done The Apple Push certificate has been uploaded successfully