Renew Apple Push Certificate

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This article describes how to renew an Apple Push certificate.

Last adaption: 12.2023

New:

• Layout adjustment

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This article refers to a Resellerpreview

Access: portal.securepoint.cloud  Mobile Security Settings

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Introduction

Apple Push certificates must be renewed every 12 months
It is important that notempty

under no circumstances a new certificate

is created.
All devices that use the old certificate would then lose their communication with the MDM!

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Renew Apple Push Certificates

Call the dialog to update an Apple Push certificate in the Securepoint Unified Security Portal at:  Mobile Security Settings section  Apple Push Certificate
Caption	Description	Fig.1
Update	Calls the dialog to update an Apple Push certificate up
	Downloads the current Apple Push certificate in *.pem format
Download of the Certificate Signing Request
Caption	Description	Fig.2
Download file	Downloads a "certificate signing request" file (.csr) This is provided by the Securepoint portal and is required in the next step.
Call Apple Push Certificate Portal
Log in to the Apple Push Certificates portal
Log in to the Apple portal Ideally, this should be the mail address shown in Fig.2 under point 3, e.g. in the format mdm.Customer@appleid.com or mdm.Customer@gmail.com.		Fig.3 Sign in with Apple ID
Renewing the certificate
Caption	Description	Fig.4
Create a Certificate	notempty If a new certificate is created, all devices using the old certificate will lose communication to the MDM!
Renew	Calls the dialog for renewing the push certificate Download Downloads the currently existing certificate. Renewal can also be performed if the push certificate still has a long validity. Revoke Revokes the existing certificate All devices using this certificate lose communication to the MDM!
Browse	This button selects the Certifitcate Signing Request (*.csr file) previously downloaded from the Securepoint Portal	Fig.5 Selection of the *.csr file and uploading
Upload	Uploads the *.csr file in the Apple portal. To create new certificate of the same UID, which will be valid for 12 months.
Download of the Push Certificate
Caption	Description	Fig.6 Download of the Push Certificate
Download	A confirmation appears that the operation was successful and the certificate can be downloaded
Upload of the push certificate at Securepoint
Caption	Description	Fig.7 Upload of the push certificate and completion
mdm.customer@appleid.com	Apple ID used to create the certificate. This field should be used to note which Apple ID was used. Check if this email address is still correct. An email should have been sent to this address by the Securepoint Mobile Security Portal 4 weeks before the certificate expires with a request to renew the certificate.
Certificate (see Fig.2, step 4.)	The *.pem certificate you have just downloaded can now be uploaded to the Mobile Security Portal.
Done	The renewed Apple Push certificate was successfully uploaded.