Increased system requirements
With version 12.3, we have adjusted the system requirements for UTM systems. This means that devices with less than 3GB of RAM will no longer be able to fully provide all functions with 12.3.
Hardware concerned
Some second-generation systems are affected.
These systems were no longer sold (EOS) in 2016/2017. Systems from generation 3 are fully operational.
A overview of the systems can be found in the system requirements.
These systems were no longer sold (EOS) in 2016/2017. Systems from generation 3 are fully operational.
A overview of the systems can be found in the system requirements.
Virtual machines
When using virtual machines (VMs), we recommend checking and adjusting the allocation of resources if necessary.
(See section Dimensioning for virtual systems in the system requirements).
(See section Dimensioning for virtual systems in the system requirements).
Note on affected systems
Affected systems will alert you to this with the update to 12.3 and relevant systems in the Unified Security Console (USC) will be marked with a warning.
Any more questions?
We apologize for any inconvenience but this change was necessary to ensure that protection mechanisms can be reliably and optimally developed for the future. We are constantly working to improve our products and provide them with the latest security technology.
If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help.
Our sales team would be happy to advise you on a hardware upgrade from G2 and older systems.
Our support team is available to help with any technical questions or tasks.
Our customer care team will support you with any other issues.