Login for end customers

Set up login for end customers

Last adaptation to the version: 2.10

New:

Description of logging in with an RSP account
Dialog window for new RSP users also for RSP users with the role End customer

Welcome email in the step-by-step guide has been updated.

notempty

This article refers to a Beta version

-

Note on Two-Factor Authentication

An information dialog with instructions on how to activate two-factor authentication. notempty

USP administrators are required to use two-factor authentication as an additional security measure.
If two-factor authentication is ‘’‘not activated’‘’ in your user account, login to the USP is ‘’‘blocked’‘’ until two-factor authentication is activated.

Activation of two-factor authentication

The activation of two-factor authentication depends on the type of user account:

If the user account is linked to the reseller portal and the RSP label is visible on the user account, two-factor authentication is activated via the Resellerportal
- The wiki article Reseller Portal User Management describes the activation process of the two-factor authentication TOTP
If the user account only exists in the portal, it is activated via User options reset password
A redirection to the necessary 2FA activation takes place via the button Enable 2FA in the information dialog

Fig.1

The user receives the following e-mail
Click on the link here

Fig.2

Enter a new password

Confirm the password with the Submit button

Fig.3

Enter the displayed TOTP code in an authenticator app or scan the displayed QR code with an authenticator app

The two-factor authentication activation process for the user is now completed

If two-factor authentication has already been set up, the corresponding QR code and the TOTP code will be displayed again. This window can be closed.

Login to the portal

Sign up with a reseller account
Using the Login button, you can log in to the Unified Security Portal USP with a reseller portal account. You will be redirected to the reseller portal login portal. Enter Username, Password, and One-Time Password from your reseller account Clicking Login will log you in to the reseller portal and the USP and redirect you to the USP.
If the registered RSP account does not yet exist as a user in the USP, a dialog window opens in which you can add the RSP user as a user in the USP. notempty For RSP users with the roles Reseller and End customer notempty : 2.10 With Link now the logged in RSP user is linked to a newly created USP user, which has the role USC Administrator With Close the dialog window is closed and displayed again the next time you log in with this unlinked RSP user If Do not show these messages again is confirmed this dialog window will not be displayed for the next 45 days if it is closed via Close
Log in with Securepoint Unified Security account
Only a few steps are necessary for end customers to log into the portal:
Assign the × admin role to an user in the customer's tenant. The permissions will then be assigned automatically. If necessary, create a new user as described in User Management. Call up the login page for the Securepoint Mobile Security Portal. Selection of the option Login with Securepoint Unified Security account Login with
Tenant Domain	can be found as part of the URL behind the word tenant. https://portal.securepoint.cloud/…-tenant-123456.sms-… → 123456.sms
Username
Password
Password forgotten?	This link opens a dialog that allows you to reset the password. A password reset email will be sent to the user.
The registration now takes place exclusively in the tenant of the assigned customer. No information about other customers of the reseller can be viewed.

Two-factor authentication
After successfully entering the login data, an input dialog for the TOTP of the two-factor authentication appears. Once the TOTP has been entered correctly, the login to the portal takes place automatically.		Dialog for entering the TOTP

Note on Two-Factor Authentication

Activation of two-factor authentication

Login to the portal

Sign up with a reseller account

Log in with Securepoint Unified Security account

Two-factor authentication