Requirements

Description of the requirements for using Securepoint Mobile Security.

Last adaption: 02.2024

New:

Note on two-factor authentication

notempty

This article refers to a Beta version

Licenses

The products of Securepoint GmbH are sold exclusively through authorized resellers.
Registered resellers can get a license created for a customer by our sales department or select a company in the reseller portal for an existing or new customer in the tab customers: Customer x and create a License with Lizenz erstellen.

notempty

MDM licenses include the complete administration of devices.
Mobile security licenses include additional protection in open networks through security features of the Securepoint Cyber Defense Cloud.

notempty

The license is then assigned to the customer and to the reseller.

Resellers can view, select, and edit all customers assigned to them with valid licenses in their Mobile Security Portal when they Sign in with their reseller account credentials.
Customers can get an access that only shows their own configurations.

Note on Two-Factor Authentication

An information dialog with instructions on how to activate two-factor authentication. notempty

USP administrators are required to use two-factor authentication as an additional security measure.
If two-factor authentication is ‘’‘not activated’‘’ in your user account, login to the USP is ‘’‘blocked’‘’ until two-factor authentication is activated.

Activation of two-factor authentication

The activation of two-factor authentication depends on the type of user account:

If the user account is linked to the reseller portal and the RSP label is visible on the user account, two-factor authentication is activated via the Resellerportal
- The wiki article Reseller Portal User Management describes the activation process of the two-factor authentication TOTP
If the user account only exists in the portal, it is activated via User options reset password
A redirection to the necessary 2FA activation takes place via the button Enable 2FA in the information dialog

Fig.1

The user receives the following e-mail
Click on the link here

Fig.2

Enter a new password

Confirm the password with the Submit button

Fig.3

Enter the displayed TOTP code in an authenticator app or scan the displayed QR code with an authenticator app

The two-factor authentication activation process for the user is now completed

If two-factor authentication has already been set up, the corresponding QR code and the TOTP code will be displayed again. This window can be closed.