Creating and managing users in the Mobile Security Portal
Last adaptation to the version: 2.7
New:
- Note regarding certificates for CSV user import
- New parameter: User certificate
- New section: Create user with managed Apple ID
Last updated:
- 10.2025
- Update Connect RSP users
This article refers to a Beta version
Introduction
Users can be connected directly to a device or role.
Users can also be assigned to a profile or an app.
If you have a large number of devices and users, it is recommended that you map the assignment using roles.
notempty
When using BYOD, a user must be assigned to a device.
Overview of the user administration
In the user overview, new users can be created, existing ones edited and deleted. The view of the users can be displayed in the list or tile view. In addition, details on existing users can be displayed and the list of users can be updated.
General options
| Field / Button | Description | ![]() |
|---|---|---|
| Search for specific character strings in user names | ||
| Add user | The following information can be entered: | |
| Sync DEP Users | Synchronizes the Apple DEP users with the Securepoint Mobile Security | |
| Connect RSP user |
| |
| Download CSV | Exports the user data to a file: users.csv The file contains the fields (comma separated): "username","firstname","lastname","email","comment","roles" | |
| Import users |
Select the import format:
| |
| |
Show / hide details: If you have a large number of users, it can be useful for clarity to hide the display of the linked roles and devices. | |
| / |
Switch between lists and grid view. | |
| |
Refreshing the display | |
User options
The button in the upper right corner of each user tile provides the following options:Edit User | ||
| Edit | View and change user settings. For details, see Add User. | |
| Delete | Deletes the user from the portal. The deletion must be confirmed with OK. | |
| Reset password | Sends an email to the specified email address and prompts the user to set a new password and configure two-factor authentication with a time-based one-time password (TOTP). notempty New as of:1.25 | |
Add user
| Add user The following information can be entered: | |||
| Caption | Value | Description | Datei:MS 2.5 Allgemein Benutzer hinzufügen-en.png |
|---|---|---|---|
| Username | Username | Unique user name | |
| First name | First name | At least 2 characters | |
| Last name | Last name | At least 2 characters | |
| A valid email address to which an invitation to the portal can be sent. | |||
| Link with managed Apple ID | When activated , the managed Apple ID from Apple Business Manager or Apple School Manager can be entered in order to be able to manage an organization's apps on private devices | ||
| Managed Apple ID | john.appleseed@apple.com | Enter the managed Apple ID from Apple Business Manager or Apple School Manager | |
| Variable 1, 2, 3 | This value can be used with $variable1$ / $variable2$ / $variable3$ in profiles | ||
| User Certificate notempty New as of: 2.7 |
None | Under existing certificates can be selected. This value can be used with $user_cert$in iOS profiles in the tabs | |
| Comment | Comment | Optional | |
| Roles | Roles | Optional | |
Password | |||
| The Save button opens a dialog in which the user's password is configured. A password reset email is generated and sent to the displayed email address. It is the previously entered email address | |||
| Abort | Closes the dialog | ![]() | |
| Add User only | The new user is created without a password notempty It is not possible to log in to the portal without a password. | ||
| Send email to set password | Sends a password reset email to create a new or, in this case, initial password. It also activates two-factor authentication for this user. | ||
Create user with Managed Apple ID
- Create a Managed Apple ID in ABM/ASM
- Open the Apple Portal at https://business.apple.com respectively https://school.apple.com
- Log in to Apple Business Manager ABM:
The user account for the setup must have the permission Administrator or Personmanager - Click on your own name at the bottom of the sidebar: Menu Settings and / Accounts
- Select button Add and fill in all mandatory fields
- or
- Connecting Apple Portal to an Entra AD
Users in the Apple portal automatically have a managed Apple ID- Select Save button
- Further instructions in the Apple document for creating managed Apple IDs
- Create local user
- Create Add user or edit / Edit a new user in the Securepoint Unified Security Portal ( see above )
- Link local user to Managed Apple ID
- Activate Link to managed Apple ID
- Managed Apple-ID alice@tttpoint.de
Enter the Apple ID you created earlier - Save





