User configuration

Creating and managing users in the Mobile Security Portal

Last adaptation to the version: 2.1 (01.2025)

New:

• Screenshot bei Passwort aktualisiert
• Layout angepasst

• Two-factor authentication for a Password reset is optional
• Configuration of the Password at Add user changed
• New function at User options: Reset password

Last updated: 

01.2025

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This article refers to a Resellerpreview

Access: portal.securepoint.cloud  General  Users

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Introduction

Users can be connected directly to a device or role.
Users can also be assigned to a profile or an app.

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If you have a large number of devices and users, it is recommended that you map the assignment using roles.

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When using BYOD, a user must be assigned to a device.

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Overview of the user administration

In the user overview, new users can be created, existing ones edited and deleted. The view of the users can be displayed in the list or tile view. In addition, details on existing users can be displayed and the list of users can be updated.

General options

Field / Button	Description	Overview of the user administration
Search	Search for specific character strings in user names
Add user	The following information can be entered:
Sync DEP Users	Synchronizes the Apple DEP users with the Securepoint Mobile Security
Download CSV	Exports the user data to a file: users.csv The file contains the fields (comma separated): "username","firstname","lastname","email","comment","roles"
Import users	Select the import format: CSV: Imports user data in .csv format. The required header schema with the field names is displayed. The order of the fields is irrelevant. This schema can be copied using the  Copy schema button. Entra ID: Imports user data from an Entra ID. Further information on this can be found in the wiki article Integrate users from an Entra ID. notempty New as of v1.18 (09.2023): Duplicates will be ignored
	Show / hide details: If you have a large number of users, it can be useful for clarity to hide the display of the linked roles and devices.
/	Switch between lists and grid view.
	Refreshing the display

User options

The button in the upper right corner of each user tile provides the following options: Edit User
Edit	View and change user settings. For details, see Add User.
Delete	Deletes the user from the portal. The deletion must be confirmed with OK.
Reset password notempty New as of: 1.24	Sends an email to the specified email address and prompts the user to set a new password and configure two-factor authentication with a time-based one-time password (TOTP). notempty New as of:1.25 Changing the two-factor authentication after the password reset is optional.

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Add user

Add user The following information can be entered:
Caption	Value	Description	Add user
Username	Username	Unique user name
First name	First name	At least 2 characters
Last name	Last name	At least 2 characters
Email	Email	A valid email address to which an invitation to the portal can be sent.
Link with managed Apple ID		When activated   , the managed Apple ID from Apple Business Manager or Apple School Manager can be entered in order to be able to manage an organization's apps on private devices
Managed Apple ID	john.appleseed@apple.com	Enter the managed Apple ID from Apple Business Manager or Apple School Manager
Variable 1, 2, 3		This value can be used with $variable1$ / $variable2$ / $variable3$ in profiles
Comment	Comment	Optional
Roles	Roles	Optional
Password
The   Save button opens a dialog in which the user's password is configured. A password reset email is generated and sent to the displayed email address. It is the previously entered email address
Abort	Closes the dialog		Password dialog window
Add User only	The new user is created without a password notempty It is not possible to log in to the portal without a password.
Send email to set password	Sends a password reset email to create a new or, in this case, initial password. It also activates two-factor authentication for this user.