New article: 11.2020 (1.2)
Preliminary note
This guide shows how you can proceed at the beginning. Often other ways or sequences are possible. Not every step has to be executed in every environment, sometimes further steps are mandatory.
1. Create end customer subsite
All end customers as well as the reseller's own company are organized into their own subsites.
Login to https://backup.securepoint.cloud
Preliminary note
Procedure
Caption | Value | Description | ![]() |
---|---|---|---|
LoginLogin |
Login on the page https://backup.securepoint.cloud | Login on the page with personal login credentials. As soon as the login credentials have been created for the first login, a notice will appear in the Reseller Portal after log-in displaying these credentials. The password must be changed during the first login.
| |
Create a new siteCreate a new site |
Menu Sites / button | ![]() | |
Site informationsSite informations |
Site-Name ttt-Point GmbH - 4711 Required details |
To ensure uniqueness, an internal customer number should be added to the site name. | ![]() |
Account number SP-4711 Optional |
Customer account number | ||
Contact information Site mailing address |
Optional details that are not mandatory for the operation of Securepoint Unified Backup. | ||
Save site |
Save the details. This creates a new customer site within which users and computers can now be set up. | ||
2. Create a Vault profile
Create a Vault profile that can later be used for any end user computer.
Preliminary note
It is recommended to create a vault profile. This can be used as a template to link individual hosts to a vault. This means that it is not necessary to re-enter all the access credentials for a vault for each host.
Vault-Profiles
Create profile
Create new profile with the button
Edit profile
In the Action column of the desired profile, use the button edit.
and select the option
Profile settings
Caption | Description | ![]() |
---|---|---|
Vault-Name ttt-Vault |
Freely selectable unique name | |
Address wp60.backup.securepoint.cloud |
The access credentials of the vault account can be found in the Securepoint reseller portal in the related licens at Vault-Address | |
Account 900001-123456ENDKUNDE |
The access credentials of the vault account can be found in the Securepoint reseller portal in the related licens at Vault-Account-Name | |
Username 900001-123456ENDKUNDE |
The same value as in the box "Account" | |
PASSWORD ••••• |
In the licence information in the reseller portal under Vault-Account-Password | |
Create or save changes with
3. Create user
Users are required. To register the clients, a user with the role User in the Subsite of the end client is mandatory.
Overview of the roles and their use in the Securepoint Unified Backup Portal
Role | Usage / target group |
---|---|
Administrator | Admin-User of the Reseller in the Parent-Site Manages rights of other users |
User | Required at least 1x per subsite / end customer for the registration of the agents Carries out most actions, may be assigned to certain end customers. |
Execute only | For end customers who want to restore on their own |
Read only | For monitoring by employees of the reseller or end customer |
Menu SitesEnd customer site selection / Tab User / Button
or click on the existing user to edit.
Menu User / Button
or click on the existing user to edit.
Box | Value | Description | |
---|---|---|---|
User infoUser info
| |||
Email address (username): benutzer@anyideas.de |
Username in the form of an email address freely selectable, this address is not used for sending emails. |
![]() | |
First name Barbara Last name User |
May also occur more than once | ||
Role: User |
Most actions can be handled with the User role. Further information in the article on permissions | ||
Password: ••••• Confirm password: ••••• |
Password requirements should be followed. These can be changed in the Security Settings tab.If the user forgets the password, a new password can be set here. | ||
User needs to change the password: | If this box is checked, the user will have to change his password the first time he logs in. | ||
User settings User settings
|
Standard view |
Standard views in the portal, which can be temporarily changed afterwards | |
Status-Feed | can be selected, which will be displayed as default under DashboardNotification Center / Menu . There, the filter can also be changed individually. |
![]() | |
Computer name | Displays Computers as the default computers that are currently being backed up. | ||
In the Computers menu, displays as default computers that have no contact with the portal and whose configuration has been deleted from the portal. | |||
AgentsAgents
|
|||
Show online agents only | Displays only agents that can communicate with the portal. | ![]() | |
Available | Displays agents that can be assigned to this user.
Entries can be moved by drag and drop | ||
Assigned | Displays agents assigned to this user | ||
Vault-Profiles Vault-Profiles
|
|||
Available | Displays vault profiles created on the same site as the user. Entries can be moved by drag and drop |
![]() | |
Assigned | Displays vault profiles that the user is allowed to use. | ||
Subordinate sites Subordinate sites
|
|||
Available | Subordinate sites (sub-sites) created by the reseller and available to the user Entries can be moved by drag and drop |
![]() | |
Assigned | Subordinate sites (sub-sites) that the user can access The user is allowed to access all computers on this site. | ||
User with the so called button Create or user details Update
4. Install agent and register with the portal
A client must be installed on each PC to perform the backups, store them in the Vault, and establish contact with the portal. The installation varies depending on the operating system:
Windows-Setup
Installation using Windows Setup:
- Download the required agent from the Download Area of the Dashboard.
- Run the installation file on the computer for which the backup is to be set up.
- Custom setup selection chosen
- Selection of the account that will be used for logging in the agent services
- If necessary, additional plug-ins can be installed.
The image plug-in requires a reboot. - Enter the user name in email format and the password of a portal user
The computer is assigned to the end user site to which the user is also assigned. - If necessary, set a Default encryption password.
Only for sites where Automatic Agent Configuration has been enabled. - install





Script-based / Silent
The agent can also be installed in silent mode. This is useful if the agent is to be rolled out automatically on multiple systems.
Agent-Windows-x64-x-xx-xxxx.exe /s /v"Parameter"
Code
Parameter | Description |
---|---|
Agent-Windows-x64-x-xx-xxxx.exe | The setup of the agent (here: x64) is opened. |
/s | Required for silent mode. Suppresses messages and prompts from the .exe file. |
/v | Passes the parameters (in quotes) to the MSI package. No space before the following quotation mark!
|
REGISTERWITHWEBCC=True | The agent should be registered in the backup portal. |
AMPNWADDRESS=backup.securepoint.de | The address of the backup portal is handed over |
AMPUSERNAME=backupkunde@firmaXYZ.de | The user of the client site is handed over |
AMPPASSWORD=password | The password you assigned for the user of the customer site |
SILENTINSTALLDIR=\"Pfad" | Installation path notempty Neu § ab Agent 8.90
|
NEW_DEFAULT_ENC_PWD=True | Enabling the Automatic Agent Configuration feature notempty Neu § ab Agent 8.90
|
DEFAULTJOBENCRYPTIONKEY=insecure | Encryption password notempty Neu § ab Agent 8.90
|
CONFIRM_DEFAULTJOBENCRYPTIONKEY==insecure | Confirm encryption password notempty Neu § ab Agent 8.90
|
/qn | Required for silent mode. Prevents Windows Installer (MSI) input dialogs. |
Parameter for plug-ins | |
FEATUREVOLUMEIMAGE=ON | Image plug-in requires a restart!
|
FEATUREEXCHANGE=ON | Exchange Plug-in (Legacy) |
FEATUREEXCHANGE2010=ON | Exchange Plug-in (As of 2010) |
FEATURESQL=ON | SQL Plug-in |
FEATURECLUSTER=ON | Cluster Plug-in |
FEATUREORACLE=ON | Oracle Plug-in |
SILENTINSTALLDIR=\"C:\Program Files\Example\ | Installation path |
Silent agent registration
If an agent is to be registered in another subsite, for example, the following entry in the command line is sufficient to re-register the agent at the portal:
C:\Program Files\Securepoint Unified Backup\Agent\buagent.exe" -cmdline --reregister --amplogin backupkunde@firmaXYZ.de --amppassword USERPW --ampserver "backup.securepoint.cloud" --ampport 8086
The Securepoint Unified Backup services must then be restarted once.
To do this, start PowerShell with administrator privileges and enter the following:
Get-Service -DisplayName "Securepoint Unified Backup*" | Restart-Service
Requirements
Unterstützte Dateisysteme sind:
Installation via console
Preparation for BMR backups
If BMR backups are to be created, the opensource tool Relax-and-Recover must be installed beforehand.
- Download and install the tool as described on http://relax-and-recover.org/download/.
- Installation under Ubuntu: sudo apt-get install rear
- More documentation on how to install the Relax-and-Recover tool on the website.
- Installation requirements for Relax-and-Recover:
- bash
- mkisofs oder genisoimage
- mingetty
- The nfs-utils and cifs-utils tools , which the Relax-and-Recover website also lists as a required prerequisite, are not required for use with Securepoint Unified Backup Linux agent.
When the Linux Agent is enabled with BMR backups, Relax-and-Recover is configured for use with the agent.
If Relax-and-Recover is already installed on a server for another use, a second copy of the tool can be installed in a different directory to avoid overwriting existing settings.
When installing the Linux agent, the directory for the relax-and-recover installation to be used must be specified in any case.
Installation of the agent
The installation under Linux is done using the terminal
(Enter key assumes any existing default values)
- Download the required agent from the Download Area of the Dashboard
- Unpack the archive with the command: tar -zxf PACKAGE-NAME.tar.gz
- Start the installation file using root permission with sudo ./install.sh
- Create installation directory if necessary
- Selection of the encryption method
- Enable option for BMR backup
- Path to Relax-and-Recover Tool for BMR restores: Default /usr/sbin/rear
- Enter login credentials for portal registration:
- Portal address: backup.securepoint.cloud
- Portal connection port: 8086
- Username and password with the role user (No Admin)
- Running the installation





- Portal address: backup.securepoint.cloud
- Portal connection port: 8086
- Username and password with the role user (No Admin)
Installation parameters
Parameter | Short form | Description |
---|---|---|
-shutdown | -s | Force the Agent to shut down, if running |
-force | -F | Force the installation; skip the initial free space check. |
-defaults | -D | Use the default values for installation. |
--force-defaults | Force the installation using the default settings (assumes -s and -F). | |
-webregistration=off | -W- | Turns off Portal registration. |
-webregistration=file | -W=file | Attempts to register to Portal with the values found in the file. See Linux
Agent registration options. |
-quiet | -! | Quiet install; does not echo output to the screen. If user interaction is required in quiet mode, the install will fail unless -force-defaults is
specified. |
-log=NAME | -L=NAME | Writes the installation log to the specified file NAME |
-lang=NAME | -l=NAME | Selects NAME as the language. Must begin with an ISO language code.
May optionally be followed by a dash or underscore and an ISO country code (e.g., fr, fr-FR, and fr_FR are acceptable). Character set markers (e.g., UTF-8) are ignored. Languages that cannot be matched will report an error and the language will be defaulted to en-US [English (US)]. If not specified, the language will be guessed from your system value of "en_US.UTF-8". |
-backup=DIR | -B=DIR | Backs up the current installation of the Agent to the specified directory. |
-verify | -V | Verifies the integrity of the installation kit. |
enable-bmr=Y -rear-path=[path] |
path is the location of the Relax-and-Recover tool for the Agent to use (e.g., /user/sbin/rear) to create an iso file for restoring the system. | |
-enable-bmr=N | Turns off support for Bare Metal Restore (BMR) backup jobs. | |
-help | Shows install.sh command options. |
Preliminary note
Installation in Hyper-V environments is a three-step process:
- Installing a management tool
- In cluster environments, the installation must be done on a virtual server, this is also strongly recommended for standalone hosts.
- The installation requires a restart
- Even in cluster environments, only one management tool is installed
- The login credentials for an admin account of the management server must be entered in the portal.
- Registering this installation in the portal
- Installing the Hyper-V agent on each Hyper-V server
Installation Management-Tool
Requirements
- There must be a user registered in the site where the Hyper-V agent is to be configured
- It is strongly recommended to install the management tool in a separate Windows server VM
- The management server needs networks access to the host .A virtual switch with the connection type Internal network is required for this. The VM must be connected to the switch and given a fixed IP. The virtual interface on the host connected to this switch (created automatically) must be given an IP from the same network.
- Installation of the Management Tool under Windows 10 is not possible
- It is possible to install the management tool on a standalone Hyper-V host, but the host must be restarted afterwards.
- Installation of the management tool on a Hyper-V host in the cluster is not possible
Installation
- Download the Hyper-V management tool from the dashboard download area
- Enter the username and password of the portal user
(Not an Admin!) - If necessary, it can be tested whether the communication port is available
- Start installation
- Installation is completed
- A reboot is required.

Register management tool
The management tool is registered as an agent in the portal:
(Menu Computer / Management server selection
Install Hyper-V agent
The Hyper-V agent is being installed on the Hyper-V host.
No reboot is required.
In cluster environments, the Hyper-V Agent must be installed on each Hyper-V host.
- Download the Hyper-V agent from the download area of the dashboard
- Run the Hyper-V agent
- Enter network address and port for communication with the management service
- Start installation
- Installation is completed

5. Configure agent (computer)
The configuration of the agent for a backup is done in three steps:
5.1. Connect agent to the Vault
The agent will need to obtain a connection to the Vault (data vault)
Link agent with vault
Re-register computer
Re-registration allows computers to be linked to a different Vault profile and thus, for example, to a different end-user site.
5.2 Configure backup job
Backup job configuration
image-based backup.
File-based backup
Functionality
- The backup software accesses the file system of the system to be backed up.
- The files are processed and divided into 32KB blocks, for each of these blocks a checksum is calculated.
- The checksums can be used to determine the delta in follow-on backups.
- The blocks determined for backup are compressed and encrypted.
Advantages and disadvantages
Advantages:
- BMR backup possible (Bare Metal Restore)
- Included in the standard scope of the agent, no additional plug-in is required
- No reboot required after installation
- Granular troubleshooting possible
- Files/directories can be excluded
- Script-based recovery via VPR file possible
Disadvantages:
- Slower with many small files (>20,000).
- Navigation via portal when restoring individual files
- For a new setup, file-based backup jobs should only be used for backing up individual files and folders.
- For existing file-based BMR backup jobs, the "Entire Server" option should be added.
- For new BMR backups, use image-based jobs.
Functionality
- The backup software backs up all blocks in a volume one after another.
The image plug-in installs a changed block tracking driver. (Requires a reboot)
This can be used to determine which blocks have changed since the last backup.
- It is possible to set up a BMR backup when all system-relevant volumes are backed up.
Advantages:
- BMR backup possible
- Faster with many small files
- Recommended for 1TB or more of natively protected data
- Requires less computing power than file-based backup
- Convenient restore (image is attached)
- Navigation via Explorer during restore
Disadvantages:
- No exclusion of individual files and folders possible
- Restore only possible to same size/larger disks
- Restart required after agent installation/update
- No granular troubleshooting possible
For protection of the entire system, including the possibility of a bare metal restore, the "Entire server" and "BMR" options should be selected.
Funktion | File-based backup | Image-based backup |
---|---|---|
BMR backup | ||
Bootable in the cloud | ||
Restore to same size/larger disks | ||
Restoration to smaller disks | ||
Included in default installation | Plugin, selected by default during installation.
Requires reboot. | |
Files/directories can be excluded | ||
Script-based recovery via VPR file possible | ||
Well suited up to approx. 20,000 files | ||
Recommended above 1TB natively protected data volume | ||
Navigation during the recovery of individual files | via Portal |
via Explorer |
Agent-based
Edit existing job under menu Computer / End customer site selection / tab
File-based backup
Image-based backup
Host-based
Hyper-V
Edit existing job under menu Computer / End customer site selection / tab
5.3 Set schedules
Define schedules for when and how often a backup is created and how long it is stored
Schedules control the execution of previously created jobs.
Creating a schedule is done automatically after creating a job or for an existing job by using the action in the drop-down menu at the end of the respective job's row.
Every schedule creates a Safeset from which data can be restored.
The storage type defines how many safesets are stored for how many days.
Show/add schedule
Box | Value | Description | ![]() |
---|---|---|---|
Storage | The default storage type here is More schedules should be defined. Advanced Storage types tab. | .||
Schedule: see below | |||
Compression | Creates the smallest possible backup file to be transferred. (Default) | ||
Performs faster compression, but creates larger files. | |||
Is deferred (0 for none) | The defer function is used to interrupt a backup after a defined time and resume it at the next scheduled run. The defer function should only be used for the initial backup. If the transfer is aborted unexpectedly, the next time the schedule is run, the transfer would be completely restarted and the backup would never be complete. Extended / tab Options ) to place a notice that the defer function is active in the schedule. After the first successful completion of the backup without deferral, the function and the reminder from the agent description can be removed from the schedule. | ||
Activate | Activates or deactivates the schedule | ||
Priority | Moves the entry up or down. Top entries are executed first. Coinciding entries will be ignored afterwards. In order for a monthly safeset to be executed after 30 days of daily backup (30_days), the schedule 12_month must be above it. If different times were specified here, one too many safesets would be generated. | ||
Removes the schedule |