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Status messages and function of the Android app Securepoint VPN Client for Securepoint Mobile Security

Last adaptation to the version: 3.3.0(10.2025)

New:
  • Logging has become a seperate section under More
  • Adjustment to the new design
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This article refers to a Beta version
Access:

Introduction

The Android app for Securepoint Mobile Security can be downloaded from Google-PlayStore.
The status displays are explained here.


































The compatibility between iOS and Securepoint Mobile Security is always tested on current devices.

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The device must not be rooted!


iOS / iPadOS Version Mobile Security Remark
up to 15.5 Technologically not compatible
15.5 up to 16 () Version 15.5 is the technically lowest supported version
Technologically compatible, but not all functions are supported by the operating system.
17 up to 26
Technologically compatible
  • The latest version is required to use all functions.

  • Compatibilities Android

    Compatibilities Android

    Compatibility of Android versions with Securepoint Mobile Security:

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    The device must not be rooted!


    Android Version Mobile Security Remark
    until including 6 Technologically not compatible
    7 up to 13 () Version 7 is the technically lowest supported version
    Technologically compatible, but not all functions are supported by the operating system.
    From 14
    All devices from Android 7.0 with access to the Google Play Api are supported
    This excludes, for example, newer devices from Huawei that do not have access to Google Play!

    Mobile Security and MDM is compatible with the devices recommended by Google. The current list of compatible devices can be found at https://androidenterprisepartners.withgoogle.com/devices/#
  • Due to the large number of different manufacturers and operating system versions we can not guarantee 100% compatibility. Devices that are not explicitly recommended by Google can work. We cannot guarantee a solution for problems with unlisted devices.

  • App Setup in the Portal

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    New from App version: 3.0

    The Android VPN can be set up during device initialization with active Mobile Security.
    During device enrollment, see Wiki article Android-Enrollment, the app can be automatically installed as part of the setup process. This is done along with the configuration of the profile for the new Android device:

    • Under  Mobile Security Android  Profiles tab Application option Applications  Add Aplications
      • Enter in Application under Package Name de.securepoint.ms.agent or search via  Select Applications Securepoint VPN Client
      • Installation Type Required for Setup
    • In the profile tab Security option Activate Securepoint Mobile Security    enable

    Configure the profile as desired see Wiki article Android profile. After the successfull enrollment of the Android device, the VPN app will be ready for use.


    Overview

    The overview displays various information about the connection status.
    Symbol Status Description
    Internet connection and VPN tunnel active
    VPN-Tunnel active
    VPN-Tunnel inactive
    Network connection via WLAN or cellular network active
    Network connection via WLAN or cellular network inactive

    Pause VPN
    The VPN tunnel is interrupted for a specified period of time
    (1, 2, 4, 8 hours / Until tomorrow morning at 6 am).

    Start VPN
    Immediate re-establishment of the VPN tunnel

    Stop VPN
    Aborting the VPN tunnel
  • Only possible if Connection monitoring is deactivated
  • Running connection

    Current information about the running connection is displayed here.
    Active profile: Mobile Security Displays the active profile
    Status: Disconnected
    Connected
    Displays the current status of the connection
    Received: 17.6 KB The amount of data received
    Sent: 176.0 KB The amount of data sent
    Received per second: 0.0 KBit/s The amount of data received per second
    Sent per second: 0.0 KBit/s The amount of data sent per second
    Connection time: hh:mm:ss The runtime of the connection in hours:minutes:seconds

    Course of time

    Shows the upload and download data volume of the current connection in two diagrams. The last 5 minutes are shown at the top and the last 100 minutes at the bottom.
    Each point in the 5 minute diagram corresponds to the average value over 5 seconds.
    Each point in the 100 minutes diagram corresponds to the average value over 1 minute.
    As long as no connection is active, no new values are generated and the past data is displayed. As soon as a new connection is started, the new data is included in the calculation of the average values. The display therefore refers to the last 5 or 100 minutes with an active connection. Regardless of whether there were breaks during this time.

    Profiles

    Manage profiles

    All existing profiles are displayed.
    Using the button, another profile can be added. This opens Google Drive.
    Using the slider next to the profile, it is enabled, or disabled.
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    Only one profile can be active at a time.
    Profiles overview

    Add profile

    Add profile via portal
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    VPN Configurations for Roadwarrior
    require a UTM v14.0 or higher

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    New from App version: 3.0

    Further profiles can be added via the Securepoint Portal


    To do this, in the  Unified Security Consolekonfig of an existing Core UTM, a new Roadwarrior is created using the  Satellit/Roadwarrior button.
    If a Roadwarrior connection already exists and only needs to be extended, the desired profile can be selected via the button under the Profil option.
    Alternatively, if a suitable Android profile is included in a Roadwarrior connection, the Android device can be assigned to this profile.
    If this VPN connection is published via  Publish resp. the Android profile is saved, this VPN profile will be added to the VPN app.

    Add Profile manually
    To add another profile, click on the button. The corresponding file is selected in the Files app that opens. Two different formats are accepted:
    • a zip file containing all required CAs, certs, keys and the ovpn file
      • an unzipped zip file via the import of the .ovpn file
        If all required CAs, certs and keys are also included there.
    • an inline-.ovpn-Config file, in which all required CAs, certs and keys are written into the .ovpn file via XML

    Edit profile

    To edit a profile, click on the corresponding profile. The dialog for editing the profile opens.
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    New from App Version: 3.0
    Fields that cannot be edited are displayed grayed out
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    New from App version: 3.0
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    Only manually added VPN profiles can be fully edited.
    In the Securepoint Mobile Security profile, editing is highly restricted.
    Only: Redirect Gateway, Comprehensiveness, Connection Monitoring und Widget
    Caption Value Description
    Profile name: Securepoint Mobile Security The name of the profile
    Username: Alice The name of the user to the VPN connection
    Password: *********** The password of the user to the VPN connection
    Enable OTP When activated OTP is used
    VPN-Server Opens the dialog VPN Server
    Shows the used servers with port and if TCP or UDP is used.
    DNS-Server Opens the dialog DNS Server
    Shows the used servers with port and if TCP or UDP is used.
    Redirect Gateway
    Editable within the Securepoint Mobile Security profile.
    IPv4 only If is enabled, the selected redirect gateway will be used
    IPv4 and IPv6
    IPv6 only
    Excluded routes Opens the Excluded routes dialog
    Displays the IP addresses and networks where no VPN connection is established
    Excluded domains Opens the Excluded domains dialog
    Displays the domains which are not in use
    Excluded applications Opens the Excluded Applications dialog
    Displays the applications/apps that are not routed through the VPN connection
    Excluded SSIDs Opens the Excluded SSIDs dialog
    Displays the SSIDs that do not establish a VPN connection
    MTU 1500 The size of the MTU can be set
    Encryption AES-128-CBC Shows the set encryption
    Authentication SHA256 Shows the set authentication
    Reconnection time 5 The time after a connection is lost during which the connection is re-established
    Maximum connection attempts 12 The maximum number of attempts to re-establish the connection after a termination.
    Certification authority 1.2.345.67890... Displays the content of the certificate used
    Certificate CN=******** The certificate used
    Key ******* The key used
    Verbosity
    Editable within the Securepoint Mobile Security profile.
    No selection
    0 to 5
    Setting the log level
    Connection monitoring
    Editable within the Securepoint Mobile Security profile.

    Default
    When activated, the VPN app starts automatically.
    For example, after a restart of the Android device.notempty
    The MDM option Always-On VPN is not supported by the VPN app!
    Widget
    Editable within the Securepoint Mobile Security profile.
    When activated, the widget can be used
    The changes made are saved
    The program returns to the previous dialog. A warning window appears if changes have not yet been saved.
    Portal Profile editing
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    New from App version: 3.0

    Profiles created via the VPN configuration in the portal have very limited editing options in the VPN app. Therefore, these profiles must be edited directly in the portal.
    Interface
    Profile name: RW-Smartphones The name of the profile
    Private Key *************************** The private key for the VPN connection
    Public Key *************************** The public key for the VPN connection
    10.0.2.3/32 The IPv4 or IPv6 address of the device based on the transfer in use
    DNS Server (optional) DNS Server if available
    MTU (optional) MTU Size if available
    Connection monitoring
    Editable in the app

    Default
    When activated, the VPN app starts automatically.
    For example, after a restart of the Android device.notempty
    The MDM option Always-On VPN is not supported by the VPN app!
    Widget
    Editable in the app
    When activated, the widget can be used
    Participants - LG1
    The designation after Participants is the alias name of the Core UTM from  Unified Security Consolekonfig
    Public Key *************************** The public key for the Core UTM
    Pre-shared key (optional) The pre-shared key, if available
    Endpoint 203.113.0.113:51280 The public IP address or hostname and port of the Core UTM
    Allowed IP addresses 10.2.0.0/24 These IP addresses are routed through the VPN
    This is set via the Target in the defined Rule. Further information can be found here.
    Permanent maintenance 25 Duration for which the connection remains active despite inactivity of the UTM
    The changes made are saved
    The program returns to the previous dialog. A warning window appears if changes have not yet been saved.

    Notifications

    Notifications about the VPN connection are displayed here.
    Symbol Description
    No error present. The VPN connection is established and the device uses it.
    An error has occurred or the VPN connection is disconnected. A corresponding message appears.

    More

     Settings

    Caption Value Description
    Function of the foreground notification pause button Until display off Sets the function of the foreground notification pause button (15 minutes, 1, 2, 3, 4, 8 hours, Until tomorrow morning at 6am).
    Exclude connected WLAN from VPN
    Default
    When is activated, the currently connected WLAN is excluded from the VPN
    Exclude from the energy saving function
    Default
    If is enabled, the VPN app will be excluded from the power saving mode
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    New as of 3.1

    Authentication before app start
    • Indicates whether authentication for the Securepoint VPN app is enabled
    • Authentication is required every time the app starts
    • This function can be enabled via Securepoint Portal de-/enable
    • Depending on the settings of the Android device, different authentication methods are available, such as Biometrics (FingerPrint and Face) or Credentials (PIN, Pattern or Password).
      If both Biometrics and Credentials are enabled, Biometrics is required first, with Credentials offered as an alternative.

      Authentication window of the VPN app. The configuted authentication method is opened via Authentifizieren

     Logging

    Activate logging When activated logging is enabled
    Devices Info Opens a dialog with information about the device
    Full log Opens the dialog with all log messages
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    New as of: 3.3.0
    Öffnet ein Menufeld, indem drei Optionen möglich sind
    • Im Menü Logging und in allen Untermenüs enthalten
    Speichern Die Log-Datei wird lokal auf dem Gerät abgespeichert. Per Default lautet die Datei log.text
    • Bei Logging und Vollständiges Log: Der komplette Log aller Verbindungen wird abgespeichert
    • Bei Geräteinformationen: Die Geräteinformationen werden ausschließlich abgespeichert
    • Bei einzelnen Verbindungen: Der Log der ausgewählten Verbindung wird abgespeichert
    Teilen Öffnet ein Fenster, indem der Log mit einem Securepoint Support-Ticket, falls vorhanden, geteilt werden kann
    • Bei Logging und Vollständiges Log: Der komplette Log aller Verbindungen wird geteilt
    • Bei Geräteinformationen: Die Geräteinformationen werden ausschließlich geteilt
    • Bei einzelnen Verbindungen: Der Log der ausgewählten Verbindung wird geteilt
    Löschen Opens a window with a security question whether all entries should be deleted

     Diagnosis

    Active profile: Displays the active profile
    Internet connection: Displays the connection to the Internet
    Server reachability The Test is used to test the reachability of the VPN Server in use. The VPN connection is briefly interrupted for this purpose.
    Server name resolution Displays the test result.
    Not tested No test has been performed yet.
     Successful test. The name resolution of the server works without errors.
     Failed test. An error occurred during the name resolution of the server.
    Server reachability Displays the test result.
    Not Tested No test has been performed yet.
     Successful test. The server is reachable.
     Failed test. The server is not reachable.
    Virtual Private Network The Test button tests the VPN connection.
    Connection Displays the test result.
    Not Tested No test has been performed yet.
     Successful test. The VPN connection works without errors.
     Failed test. There is an error with the VPN connection.
    Information and action instructions based on the last connection test: Displays a log message about the last VPN connection test. If an error occurred, a corresponding instruction is displayed to solve this problem.
    Check public IP The Test button displays the public IP address of the device.
    Your IP is: ******** The public IPv4/IPv6 address of the device

     Privacy policy

    Displays the privacy policy.

     Imprint

    Displays the imprint with contact details.

     EULA

    Displays the end user agreement.

     Licenses

    Displays the licenses of the opensource programs used.

     Help

    Displays the FAQs.