Configuration of a journal mailbox in MS Exchange 2019 for the operation of a UMA
Last adaptation to the version: UMA 3.2 / Exchange 2019
Previous versions: Exchange 2013 | Exchange 2010
Preliminary remark
To operate the UMA, a journal account must be created on the Exchange server. All emails that pass through the mail server, both incoming and outgoing, should be copied to the journal account so that the UMA can then retrieve and archive them from the account via IMAP.
These configurations are carried out directly on the mail server.
This section only provides a brief overview. Further information can be found in the MS Exchange documentation.
IMAP settings
Set the authentication method of the IMAP server
Text-only registration must be activated for registration.
- Opening the Exchange management console Fig.1
- Menu item Server / button Edit
- Selection Menu IMAP4
- Anmeldemethode
Standard authentication (text only) Fig.2 - Apply with
Change the start type of the service
The Microsoft Exchange services IMAP4 and IMAP4-Back-End must be restarted to apply the change to the authentication method and should be started automatically in future:
- Call Server Manager / tool Computer Management / menu Services and Applications / submenu Services
- Entry Microsoft Exchange IMAP4
- Context menu (by clicking with the right mouse button on this entry)Fig.3
- Menu item Properties
- General tab / select the value in the drop-down menu of the Start type field Fig.4
- Click on
- complete with
The same settings must also be made for the Microsoft Exchange IMAP4-Back-End service.Fig.5 & 6
Creating the mailbox
A new mailbox must be created on the Exchange administration console from which the UMA can collect the emails.
- Menu Recipients
- Section Mailboxes 'Fig.7
- Click on to create a new user mailbox
- An alias, a display name and a name must be entered in the window that now opens Fig.8
- A user login name and password must be entered.
This data will be used later in the UMA.
Finish with
Adding a new journal rule
Exchange 2019 provides the following journal options
- Default Journals Default journals are configured for a mailbox database. This allows the Journal Agent to capture all messages in journals that are sent to and from mailboxes in a specific mailbox database. If all messages to all recipients and from all senders are to be recorded in journals, you must configure journals for all mailbox databases on all mailbox servers in the organization.
- Premium journals Premium journals allow the journal agent to create journals with greater granularity using journal rules. Instead of recording all mailboxes in a mailbox database in journals, you can configure journal rules to record individual recipients or members of distribution groups in journals according to your organization's requirements. An Exchange Enterprise Client Access License (CAL) is required to use the Premium Journal feature.http://technet.microsoft.com/de-de/library/aa998649(v=exchg.150).aspx
Adding a new default journal rule
- Call Exchange Management Console
- Menu Server
- Submenu Databases
- Call up Edit by clicking on or double-click on the database
- Maintenance menu Fig.10
- Select the name of the user just created for the UMA user mailbox as the Journal recipient
- Apply the details with
- Switch to the Compliance management menu in the Exchange management console Fig.11
- Submenu Journal rules
- Open the window for setting up a new journal rule with
- The UMA user mailbox that has just been created is entered under Send journal reports to: (see above). Fig.12
- Enter a name for the rule
- As the rule should apply to all recipients, the option must be selected under When sending the message to or receiving the message from...
- Furthermore, the rule should be applied to all messages, regardless of origin or destination, so the option must be selected under Record the following messages in the journal ...
- Complete the creation of the journal rule by clicking
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Fig. 1
The Text-only login must be activated for login.
- Open the Exchange management console
- Menu item Server / button Edit
Fig. 2
Standard authentication (text only)
Fig. 3
Call Server Manager / Tool Computer Management / Menu Services and Applications / Submenu Services
Entry Microsoft Exchange IMAP4
Context menu (by clicking with the right mouse button on this entry)
Menu item Properties
Fig. 4
Edit IMAP4 service:
Select the General tab / the value in the drop-down menu of the Start type field
Click on
Finish with
Fig. 5
The same settings must also be made for the Microsoft Exchange IMAP4-Back-End service.
Fig. 6
Edit IMAP4 backup service:
Select the General tab / the value in the drop-down menu of the Start type field
Click on
Finish with
Fig. 7
Exchange administration console:
Menu Recipients
Group Mailboxes
Click on to create a new user mailbox
Fig. 8
Set up a UMA mailbox with the following details:
Alias
Display name
Name
User login name
Password
This data is used later in the UMA.
Fig. 9
- Call Exchange Management Console
- Menu Server
- Submenu Databases Fig.9
- Call up edit with a mouse click on or double-click on the database
Fig. 10
Fig. 11
Fig. 12
After creating one of the two journal rules, all messages/emails are copied to the newly created mailbox, where they can be retrieved by the UMA via IMAP.
Configure UMA
The successfully created account in the exchange server must now be stored in the UMA:
System settings → Email-Server → Remote email accounts Button
- Protocol: Auto always tries a retrieval via IMAP first and then with POP3
- Keep Mails Should only be activated during the setup phase. Otherwise the mailbox will fill up sooner or later
- SSL: Activation required for communication with an Exchange Server