Last adaptation to the version: 14.2.1 (09.2026)
- Beta For participants on the Beta Channel only:
- The naming of the email labels has been changed
- Performance improvement with a large number of emails
Introduction
The UTM's email section stores emails that
- are in quarantine due to a mailfilter rule
or - whose content has been captured by the URL filter.
Features:
- Listing of which emails are in quarantine
- If applicable: list of which emails were delivered
- View quarantined emails
- Download attachments
- Redeliver emails
- Statistics
Mailfilter administrators have access to all mailboxes here.
There, in the
Login to the user interface
- The user login to the user interface is called up via the IP address or URL of the UTM, possibly followed by a port specification
- Depending on the assigned permissions, various functions are made available
- Click on the corresponding tile to access the desired function
| Configured | Port | Example call with IP | Example call with URL |
|---|---|---|---|
| Default | 443 | i.e. https://192.168.175.1 | i.e. https://utm.ttt-point.de |
| Port changed bei administrator Menu: Network / Appliance Settings / Appliance Settings / Webserver / User Webinterface Port |
4443 | i.e. https://192.168.175.1:4443 | i.e. https://utm.ttt-point.de:4443 |
After entering the IP address, the user login page of he Securepoint UTM is loaded. The login credentials are entered there.
| Value | Description |  The login window User Login with the two and the optional third input box.
|
|---|---|---|
| Username | ||
| The associated password | ||
Optional |
If this input box is displayed, a one-time password (OTP) must be entered The one-time password (OTP) is an authentication mechanism that provides additional security when a user logs in. | |
| Login | You can log in to the user interface by clicking on this button after entering all login data correctly. | |
Email management
Filter options
This area displays an overview of all quarantined emails. The emails can be filtered or sorted by their user, sender, recipient, date of receipt, subject and labeling (click on the respective column header).
| Caption | Value | Description | UTMuser@firewall.name.fqdn Datei:UTM v14.2.1 UI E-Mail-Verwaltung Filter-en.png Overview of filter options in e-mail management with default settings
|
|---|---|---|---|
| User | All | No restriction | |
| User missing | Shows only emails without user | ||
| ann | Only shows emails to the selected sender. In this case all emails from ann@anyideas.de. | ||
| Sender: | All | No restriction | |
| Sender missing | Shows only emails without sender | ||
| root@cybermail.local | Only shows emails to the selected sender. In this case all emails from root@cybermail.local. | ||
| Recipient: | All | This filter is used to filter the mails according to the selected recipient. | |
| Recipient missing | Shows only emails without recipient | ||
| admin@anyideas.de | Only shows emails to the selected recipient. | ||
| From: | The display can be limited to a date or a time frame. A click into the respective field opens a calendar with selection dialog. | ||
| Until: | The display can be limited to a date or a time frame. A click into the respective field opens a calendar with selection dialog. | ||
| Subject: | The emails are filtered according to the entered subject | ||
| Labeling: | Displays emails with the selected tag. Multiple tags can also be selected. Show tags Hide tags Klicken für dauerhafte Anzeige »Action:Rejected »Action:Not rejected »Action:Accepted »Action:Not accepted »Action:Downloaded attachment »Action:No attachment downloaded »Action:Send again »Action:Not resent »Action:Filtered »Action:Not filtered »Action:Tagged »Action:Not tagged »Action:Quarantine »Action:Not quarantined »Action:Temp quarantine »Action:Not in temp quarantine »Action:Discarded »Action:Not discarded »Reason: Spam »Reason: Not Spam »Reason:Virus »Reason: Not a Virus »Protocol:Mail-Connector »Protocol:Not a Mail-Connector »Protocol:POP3 »Protocol:Not POP3 »Protocol:SMTP »Protocol:Not SMTP
| ||
Email overview
In the user management, the administrator can configure under Area Mailfilter whether or not the downloading or forwarding (resending) of attachments or emails is permitted for the user.
In the table header and on the far left of each mail is a checkbox .
If the checkbox in the table header is clicked , all emails in the table that can be redelivered (emails that have not been discarded, rejected or already accepted) are selected.
Alternatively, the respective emails can also be selected differently using the checkbox to the left of each email.
Afterwards, the emails highlighted in this way can be sent using the button above the table .
Fitlerregel: Spam_SMTP
Mails can have the following different labels regarding the status:
- Accept
- Marked
- Filtered/Accept
- Quarantine
- Rejected
- Dropped
Email details
In the user administration the following permissions have been configured by the administrator under Area Mailfilter:
Allow download of the following attachments:
Allow forwarding of the following emails:
If you wish to read a filtered out mail in the quarantine box, click on the 'Open email' button. A new window will open with the content of the opened email. Refer to the figure.
notempty
If the mouse is hovered over the attachment, a text box appears with further information about this attachment. Besides the name and the MIME type of the attachment, a short info about the attachment is also displayed. Additionally, it informs whether the user is authorized to open this attachment. |
 The displayed hover text box at the attachment of the sample email No Viral infection 2! from viral@anyideas.de. The left attachment is downloadable for the user, but the faded right attachment is not.
|
Tags
- Emails can be marked with tags you have created yourself. Another article describes how tags can be created
- Each new e-mail is then checked to see whether it has any similarities with the e-mail with the assigned tag. The new email is then also assigned this tag accordingly.
- The button opens a dialogue in which an email can be tagged.
- In addition, several e-mails can be tagged at the same time.
To do this, these must be selected using the checkboxes and then tagged using the button.
| Caption | Value | Description | UTMuser@firewall.name.fqdn Email management Datei:UTM v14.2.1 UI E-Mail-Verwaltung Tag-en.png |
|---|---|---|---|
| Tag: | »Advertising | A list of the tags created. Only one tag can be selected. | |
| Description: | Emails whose content is clearly unsolicited advertising | The description of the tag selected above is inserted. | |
| The selected tag is applied with the button. | |||
Resend email/s
Resend is available for emails with the tag:
- Filtered/Accept
- Quarantine
Emails that have been discarded, rejected or already successfully delivered cannot be redelivered.
An opened email can be resend individually or several highlighted emails can be resend at the same time. After clicking the button, the following dialog appears:
Under Recipients:, Original recipients is selected by default. Then all selected emails or the opened email will be send to their original recipients.
Alternatively, a specific arbitrary e-mail address is selected. Then a delivery is made to this selected recipient.
After selecting the recipient, click Send again to confirm the operation.
These emails do not pass through the mailfilter again.
Statistics
The statistic shows a temporal overview of all emails for 30 days. These mails are categorized according to their tags.
Mailfilter administrators can select here whether they want to display statistics about all users or only for a specific mailbox.