Azure Code Signing support required

Azure Code Signing for updates to 3.4.16 or later

Last adaption: 01.2024

New:

Links to Microsoft's Knowledge Base updated

notempty

This article refers to a Resellerpreview

Preliminary note

As of version 3.4.16, the Securepoint Antivirus Pro installer is signed using a new procedure (Azure Code Signing), which Microsoft has made mandatory for antivirus products.

AV Update fails

If Securepoint Antivirus Pro, despite running the update does not display version 3.4.x or higher but continues to display 3.3.x, the update could not be performed.
The reason for this is presumably the lack of support for Azure Code Signing (ACS), which is already included in Windows 10 version 22H1.
The program acs_tool.exe from the download area of our reseller portal can help to find out if the installation of a Windows update can solve the problem.
Menu SupportDownloads Reiter Antivirus Pro x ACS Test Tool

Message: Your system is NOT compatible

Message of the ACS Test Tool

Error message: Your system is NOT compatible!
Your device is missing important security and quality fixes. Please run a Windows update.

The installed Windows lacks ACS support.
Please install the appropriate Windows update and then run the AV update again.

System	KB-Update
Windows 11	KB5011493
Windows 10 21H2	KB5011487
Windows 10 21H1
Windows 10 20H2
Windows Server 2022	KB5011497
Other versions of Windows	KB5022661

notempty

Windows versions with recent updates already have support for ACS (Azure Code Signing)

Message: Your system is compatible

Message of the ACS Test Tool

If no AV update is performed although the test tool reports that the system is compatible contact the support.