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iOS enrollment with the Apple Configurator app for iOS

New article: 01.2024

notempty
This article refers to a Beta version

Access: portal.securepoint.cloud  Mobile Security iOS/iPadOS





  • Note

    This article includes descriptions of third-party software and is based on the status at September 2023.
    Changes to the user interface on the part of Apple are possible at any time and must be taken into account accordingly in the implementation.
    All information without warranty.



  • Introduction

    Introduction

    The Apple Configurator app lets you transfer Apple School and Apple Business Manager profiles from one iOS device to another iOS device.
    This also integrates these iOS devices into the Securepoint Mobile Device Management (MDM) portal.
    These iOS devices do not have to be purchased directly from Apple, an authorized Apple reseller, or an authorized wireless carrier to do so.


    Requirement

    Requirement

    The following requirements must be met in order to use this procedure:

    •  iPhone or  iPad with at least iOS / iPadOS 16
    • existing Apple School Manager, or Apple Business Manager account
    • iOS-Device with Apple Configurator-App
    • existing DEP Profile in MDM portal with assigned Apple School Manager or Apple Business Manager profile

    Enrollment iOS device with Apple Configurator

    Enrollment iOS device with Apple Configurator

    In this example, a new  iPad is embedded into MDM with an already embedded  iPhone.

    Fig.1
    • The  iPad must be reset for enrollment
    • Here is a description of that
    Fig.2
  • Starting the reset  iPad
  • Fig.3
  • Follow the instructions of the system wizard on the  iPad until the section Selecting a WLANnotempty
    Do not select a WLAN under any circumstances! If one has been selected, the  iPad must be restarted!
  • Fig.4
  • Set up Apple Configurator App on the  iPhone:
    • Log in to Business/School Manager
    • Settings → Share WLAN notempty
      The WLAN must not be unencrypted!
    • MDM Server Assignment → Determined → Select Securepoint MDM
  • Fig.5
    Launch Apple Configurator of the  iPhone and hold it close to the  iPad.
    Either
    • Scan the image in the System Wizard of the  iPad using Apple Configurator.
    or
    • Pair manually: Pair manually in the System Wizard of the  iPad and then click Pair manually in the Apple Configurator. Den angezeigten 6-stelligen Code eingeben.
  • If pairing is not displayed in the System Wizard, restart Apple Configurator.
  • Fig.6
    • The  iPad is added
    • Continue the system wizard
    Fig.7
  • Continue the system wizard on the  iPad procedure until Erase iPad
  • notempty
    Do not erase the iPad yet!
    • If necessary, check whether the  iPad has been correctly assigned to the MDM server in ASM/ABM under Devices
    Fig.8
  • In the MDM portal under  Mobile Security iOS/iPadOSDevices , the  iPad should be listed
  • There it can be assigned to a profile
    • The  iPad appears in the MDM Portal.
    • Under  Mobile Security iOS/iPadOS DEP Profile the  iPad is assigned a DEP profile:
      • create a new DEP profile via the  Add profile button and add the  iPad under Devices, or
      • select an existing DEP profile and add the  iPad to it under Devices.
  • Only after the DEP profile has been assigned can the  iPad be deleted
    The details of the device tile at  DEP Profile display a DEP profile with the note The profile has been assigned to the device but will only be applied the next time it is reset
  • After restarting and completing the initial setup of the  iPad again, ‘Remote Management’ appears, which is used to register the  iPad
    Ensure that a Wi-Fi connection has been established
  • When the setup is completed, the enrollment process is finished
    If the "Remote administration" is not displayed and the configuration runs again as before (it is in a loop), it may be helpful to switch off the Apple Configuration App or to no longer have the  iPhone near the  iPad.