Reseller Portal User Administration

Thumbnail for — Video explanation on creating a user

Description of user administration in the reseller portal

Last adaption: 03.2025

New:

Article division revised

notempty

This article refers to a Beta version

-

User Administration

Here, all users are displayed.
New users can be invited and existing ones can be edited.
Clicking on the user name takes you to the display of user profile.
A crown shows the primary user of the respective company.
Clicking on the company name takes you to the customer management of the company to which this user account is assigned.

Invite User

notempty

Only available to the respective primary user of a company

Information required for an invitation: Email address and role.

Caption

Input

Description

Email

@ Please select

For security reasons, only e-mail domains that have been specified as the e-mail domain of an e-mail address for the reseller himself or a customer assigned to him can be selected.

Free-Mail addresses cannot be used. The mail domain must be uniquely assignable to a reseller or customer.

Role

Please select

Each role contains certain rights, the further down in the list, the more limited the rights. Only primary users can invite other users. Only the same or smaller rights than the own rights can be granted.

Role	RSP User	RSP Customer	RSP Licensens	RSP Orders	RSP Invoices	RSP Downloads	RSP Tickets	Academy	spDYN Portal	Awareness Portal	Partner search
verified Reseller	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
verified Reseller	A user with this role has full access to the Reseller portal, the Academy and the Awareness portal Verified resellers can only invite new users if they are also main users
Reseller (Technology)	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
Reseller (Technology)	The user can invite new users only if he is also a main user The user can view but not change customer and licenses The user has no access to orders and invoices The user has access to the download portal and can create support tickets The user has access to the academy The user has access to the Awareness portal
end customer	User ()	Customer ()	Licensens ()	Orders	Invoices	Downloads ()	Tickets	Academy	spDYN Portal	Awareness	Partner search
end customer	A user with this role can invite other users with the role end user or download only within his company, as long as he is main user He can only view customers and licenses of his own company, but not change them He has no access to orders and invoices He has limited access to the download portal (no reseller price lists) He cannot create tickets and has no access to the academy The Awareness Portal (see role “Awareness”) can be accessed in full
Download only	User	Customer	Licensens	Orders	Invoices	Downloads ()	Tickets	Academy	spDYN Portal	Awareness	Partner search
Download only	A user with this role can only access to the downloads (without reseller price lists).
academy users	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
academy users	A user with this role only has access to the academy.
spDYN manager	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
spDYN manager	The main user has the role rights administrator in spDYN by default. A user with this role can do the following in the spDYN portal: Assign this role to additional users Assign the roles technician,Intelligent Cloud Shield administrator and viewer to other users in the company Share hosts with other employees with the roles technician or viewer Share hosts for company-wide editing Create token Change Intelligent Cloud Shield filter for hosts
Access to spDYN	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal ()	Awareness	Partner search
Access to spDYN	All users have this role by default A user with this role can do the following in the spDYN portal: View hosts that a shared for company-wide editing Act according to the user rights assigned to him by a rights manager in spDYN
Awareness	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
Awareness	A user with this role is able to do the following in the Awareness Portal within its' assigned company: Create and modify user data Start and end simulations Configure e-learning View evaluations
Partnerfinder contact maintenance	User	Customer	Licensens	Orders	Invoices	Downloads	Tickets	Academy	spDYN Portal	Awareness	Partner search
Partnerfinder contact maintenance	With the role partnerfinder contact maintenance it is possible in the reseller portal: to deposit new contacts for the partnerfinder at the Securepoint homepage revise existing contacts and also delete them

Legende:

	Full access incl. paid options if applicable
	Create only if user is also main user
	Read only permission
() ()	Limited authorization
	No access

Account Name

Please select

The reseller himself or a company assigned to him can be selected.
An end customer can select his own company or subordinate companies.

Send the invitation email with Invite

A confirmation will appear.
Invitation sent!
Your invitation has been successfully sent to the email address example@anyideas.de . The invited user must follow the instructions in the email to successfully register in the reseller portal. The registration link is valid for 7 days.

The user receives a mail with a link to register in the reseller portal.

The link is valid for 7 days.

Create User

If the invited user follows the link in the email, he can register in the reseller portal after entering all the required data.

notempty

Once created, the user name can no longer be changed.

notempty

The password must be at least 6 characters long.

The user is now registered and can act according to the role assigned.

View user profile

Display the user information:

Caption	Description	View user profile
User name:	Once created, the user name can no longer be changed
Name:	Full Name
Email:	Assigned email address
Email (invoices):	Email address to which invoices are sent
Distributor:	Securepoint
Assigned company:	Company to which this user account is assigned
Customer number:	Customer number of the assigned company assigned by Securepoint
Role:	Permission settings
Notification settings:	Shows when a notification is sent when a license expires.
Subscribed newsletter:	Shows which newsletters are subscribed. With link to the newsletter administration

Edit user information

The user information can be edited using the button.
Caption	Value	Description	Edit user information
User name	homerS	The username of the current user (not changeable)
email address	homer@ttt-point.de	User's email address for general notifications such as expiring licenses
Salutation	Herr	Desired Salutation
First name	Homer	First name of the user
Name	Simpson	First name of the user
Notification Settings:	4 Notify weeks before expiration 6 Notify weeks before expiration 8 Notify weeks before expiration 12 Notify weeks before expiration	Activation of notifications about expiring licenses via email
Roles:		Roles of the user
Email (invoices)	homer@ttt-point.de	Email address to which invoices are sent
Download the invoice PDF	Anmeldung im RSP erforderlich	Specifies how invoice PDFs are delivered
New password		Change user password
New password (confirmation)		Change user password

Actions

The following actions are also available in the user profile:

Evaluations
Manage Multi-Factor Authentication
Only displayed for logged-in users. Available only for resellers.
Transfer Primary User
Only available for primary users

Evaluations

Evaluations Overview

The device overviews for MSP contracts can be downloaded here in Excel spreadsheet format. The following data is included:

Date - Date on which consumption was measured
Reseller - Name of the reseller
Customer - Name of the licensee
Customer-specific number - Own "customer number" that the reseller can enter
Product - "Securepoint AV", "Mobile Security", "Black Dwarf UTM as a Service", etc.
License key - For AV, the license key; otherwise, this is blank
Number of billable units - The number of billable units measured on $Date
Number of free units - The number of free billable units measured on $Date
Description - For backward compatibility only. Contains some of the other report information in one cell
Max. free units until - If a term transfer is specified in the license: Until when this term transfer is valid.
Max. free units - If a term transfer is entered in the license: What is the maximum number of units that can be used free of charge until the end of the term transfer
License Name
Hardware Serial Number - If applicable, the hardware serial number
Order Number - If applicable, the order number
Licensee
Licensee (Customer ID)
Licensee (Address)
Licensee (Zip Code)
Licensee (City)
Licensee (Country)
License Issue Date - The start date of the license term
License Expires Date - If canceled, the end date of the license term

Two-factor authentication

Manage two-factor authentication

Displayed only for logged in user Only available for resellers

Fallback solution
notempty In order to use multi-factor authentication, a mobile / cell phone number or a TAN list is required as fallback solution.
notempty The SMS is used exclusively for recovery in the event of loss. The SMS is not sufficient for two-factor authentication!

Mobile number
If necessary, one-time codes are sent via SMS to this number. notempty There are a maximum of three attempts in a row A new trial is added per week until the maximum number is reached again.
DE-49 Your mobile number	Enter the mobile number with country code
Verify	Checks the number by sending a sms. Continue with OK Enter the password. Continue with OK
Code Save	Enter the code that was sent by sms and save. For security reasons the password of the current user must be entered again! A confirmation will be sent. Mobile number Your mobile number has been saved Success Your password has been verified
Delete	A registered and verified mobile number can be removed with »Delete«.

TAN List
Generate TAN list	Creates an individual TAN list for printing in a separate window. Please note: This list cannot be displayed again When creating a new list, an existing list becomes invalid at the same time
Tan list generated	It shows how many tans are still available on the list. or if the procedure is not enabled.
Delete TAN list	Deletes an existing TAN list and thus deactivates this procedure. A prompt appears for security reasons: Do you really want to delete your TAN list? OK and password query of the current user. {ic If no mobile number is stored, the two-factor authentication is deactivated.
If a fallback solution is to be used during login, you can click the {spc
Depending on the configuration, you can now enter a Tan xxxx (the complete Tan can be inserted with copy&paste) request SMS

WebAuthn
By means of the Webauthn method hardware tokens, such as eg. USB security keys, are registered as an additional factor. This is an extremely convenient way of multi-factor authentication - a maximum of one button on the stick must be pressed. The browser used must support WebAuthn, this applies to most current browsers. } Internet Explorer is not current browser!
Active when a WebAuthn token is stored
Manage WebAuthn
Action	Description
Add	{Register a new key. An enabled WebAuthn token is automatically detected and added.
	The name of a key can be changed
Identify	When the token is activated, the key is marked
Login with WebAuthn in the reseller portal
Log in	Enter username password
Please insert the security key and if available, press the button. Log in	An additional prompt for the hardware token (security key) appears. Continue even if hardware token is missing. If a hardware token has been recognized, you get to the start page of the selected portal
Show options	If there is no access to the hardware token, a fallback solution can now be selected. Depending on the configuration, you can now xxxx} enter a tan (the complete tan can be inserted with copy&paste) or you can klick request SMS

TOTP
With the TOTP procedure (time based onetime password), one-time passwords can be generated on the smartphone with corresponding apps, for example. The generated passwords are only valid for a very short period of time and must be entered manually in the appropriate field.

TOTP
Step 1	For initial configuration: After OTP authentication has been activated for the account, a valid one-time password is always required to log in to the website. If the key generator is lost, access to the account is only possible via a fallback solution! A supported OTP app is required for a smartphone (for example, the Google Authenticator: iOS / Android) The OTP function is only activated with the last step. If you close the wizard before, your account will not be changed.	Understood, continue.
Step 1	If OTP has already been configured before, it must be deactivated first. Are you sure you want to deactivate OTP authentication for this account? You must enter two consecutive generated OTP passwords. Code 1 123456 Code 2 654321	Deactivate OTP login
Step 2	To create the shared secret, enter your password in the field below and press "Create QR Code". Current password	Create QR Code
Step 3	Scan the following QR code with a supported application on your smartphone
Last step	Enter two consecutive generated OTP passwords. Code 1 123456 Code 2 654321	Activate OTP Login
If the operation successful was the user automatically logged out and a message appears: Your account has been successfully activated for the use of OTP passwords. Please log in again now. You will be asked for an OTP password. Press OK to go to the login screen. A login must now be done with the TOTP token. If the codes were not entered correctly a message will appear: Your account could not be activated for the use of OTP passwords. Please try again later.

Drop primary user

You can drop your role as the primary user of the company xyz here. The primary user can not be changed by other users of the company.

Username: logged-in user All other users can be selected and turned into primary users.

The new primary user cannot assign higher rights than he has.

User Administration

Invite User

Create User

View user profile

Edit user information

Actions

Evaluations

Two-factor authentication

Fallback solution

Mobile number

TAN List

WebAuthn

TOTP

Drop primary user