Device status, significance and recommendations for action for the Securepoint Antivirus Pro portal
Last adaptation to the version: 3.18 (Portal 02.2024)
New:
- New filter: 32-bit-systems only
This article refers to a Beta version
| Status | Classification | Mit Icon |
|---|---|---|
| OK | ||
| Warning | ||
| Critical | ||
| Note | ||
| Inactive |
Listing of the device statuses Display with
- Note texts
- Filter to display devices with this status
- Detailed information
- Recommendations for action
| Category | Status | Information text | Filter | Info | Recommendation for action |
|---|---|---|---|---|---|
| Device status | 10 | The device is up-to-date | - | - | - |
| 20 | The device has not answered for x days | unknown | The device is either no longer available or no connection to the backend can be established. | Check the device. | |
| 30 | x threats found | threatened | Threats were found on the device. | Check your device and threats. | |
| 20 | Version x is not current | obsolete | The device has a connection to the backend, but not the latest version. | Check your device and updates. | |
20 |
The client does not have a sufficient security status | - | The system protection and/or updates are not enabled | Check the machine and client settings. | |
| 40 | The client was deactivated on date | deactivated | The device has been deactivated via the AV portal. The licence has been removed from the unit. | - | |
| 20 | The operating system is no longer supported by Microsoft, updates may no longer be available | EOL | The operating system is no longer supported by Microsoft, updates may no longer be available | Upgrade or change the operating system. | |
| 30 | OOBE nicht bereit | OOBE nicht bereit | Der OOBE-Status des Gerätes wird von Windows fehlerhaft übermittelt. Der AV darf keine On-Access und keine On-Demand Scans durchführen und hat damit praktisch keine Funktion. | Manuelle Deaktivierung der Berücksichtigung des oobe-Status. | |
| Device statusX | 15 | ||||
| Setting status | 10 | The settings were applied on date | - | - | - |
| 10 | The settings of the device do not match the settings of the configuration profile | Settings incomplete | - | Check the device and transmit the configuration. | |
| 30 | The group assigned to the device has no configuration profile | Configuration profile missing | The group assigned to the device has no configuration profile | Assign the configuration profile to the group. | |
| 40 | The machine does not support remote settings, the client is out of date | - | The device has a client version < 30.x and cannot connect to the backend | Check your device and updates. | |
| Setting statusX | 25 | ||||
| Other | 50 | The host name is used by multiple clients within one license. | Review | The host name of the machine is in multiple use. | Check the device and host name. |
| 50 | The notifications have been muted. | muted | All notifications for the device have been muted. | - | |
| 50 | The notifications were partially muted. | partly muted | Notifications for the device were partially muted. | - | |
| 50 | - | notempty New as of v3.18 Only 32-bit-systems |
Only devices with a 32-bit-system will be shown. An update to a 64-bit system is recommended. |
- | |
| OtherX | 35 | ||||
| 45 |